Black Sheep Restaurants is a celebrated Hong Kong-based hospitality group that specialises in developing niche, thought-provoking restaurant concepts that add to the existing culinary dialogue. The company was founded in 2012 by Syed Asim Hussain and Christopher Mark, whom together share decades of experience in hospitality and business development, along with a zest for travel and discovering dining subcultures.

JOB RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Responsible for day-to-day support, troubleshooting and solutions to IT-related issues, network, software and hardware
• Provide support for backup procedures, email service, networking, server operation, website modification, installation and configuration of different IT equipment
• Deliver in-house and off-site technical support including troubleshooting, resolution and escalation to the office and restaurants
• Perform hardware and software asset management
• Handle administrative tasks including active directory management, user account/email account creation and group policy modifications

REQUIREMENTS:

• Degree in Computer Science, Information Technology or related discipline
• A minimum of four years of relevant experience; Food & Beverage experience is a plus
• Hands-on experience with hardware and software administration and recovery on: Microsoft Windows Environment (e.g. Windows 10, Windows Server, MS Office suite etc), Apple Mac OS Environment (e.g. Macbook, iPad, iPhone etc), Networking (e.g. knowledge of LAN, WAN, TCP/IP, switch /router support and configuration), Programming Language (e.g. HTML, PHP, MySQL).
• In-depth knowledge of Windows 2012 server administration
• Knowledge of POS (Restaurant and Online Database) is a plus
• Understanding of implementation and administration of office365
• Troubleshooting and user support skills for PC hardware/Network and software
• Certificates holder of industry certifications is a plus (i.e. Microsoft, Cisco, VMWare, etc)
• Good command of written and spoken English and Cantonese
• A team player with strong communication, interpersonal, analytical and problem-solving skills
• Ability to work independently and multi-task with tight deadlines

BENEFITS:

• Quarterly discretionary performance bonus
• Team member restaurants discounts
• On-the-job training
• Medical scheme
• Discounted gym membership program

HOW CAN I JOIN THE BLACK SHEEP FAMILY?

• Contact our HR Team via phone at 6166 8208
  
  

(All personal information collected will be kept strictly confidential and for recruitment purposes only.)