Responsibilities:

• First and second tier technical support - service desk and remote support for the Group & on-site support for Hong Kong
• Daily operation - system monitoring and performance checking
• Hardware and software installation - including servers, network, storage, data center, desktop computer, mobile device and POS
• Assist in project coordination and implementation
• Maintain IT documents (e.g. SOP), inventory and reports
• Maintain case status update in Service Desk
• Any ad hoc tasks as assigned

Requirements:

• Diploma or above in related discipline
• 4 years’ working experience in IT service delivery and support
• Common IT practice and intergration (application and infrastructure)

Please send your CV with salary history and expected salary to recruit1@parsonsmusic.com or mail to the Human Resources Department of Parsons Music Limited at 8/F, Railway Plaza, No. 39 Chatham Road South, Tsimshatsui Kowloon, Hong Kong.

(Data collected will be used for recruitment purpose only.)