IT Officer, Beijing (CHI-BSS-0026)

ABOUT THE DEPARTMENT/TEAM

The China Resources Team is part of the wider Business Support Team which also includes IT, Finance, and Human Resources. The IT officer is a member of resources staff and reports to the IT Manager.

We have a richly diverse staff, the majority of whom are Chinese nationals. We also have a growing number of overseas staff. These include senior managers in the diplomatic entity – UK nationals with diplomatic status, and other colleagues of both British and other nationalities, including several hundred examiners.

WHAT YOU WILL BE DOING AND WHY

You will provide front-line technical support for users of British Council about IT, telecoms and other technology. You will manage the IT services delivery in collaboration with Global Service Desk & Regional HUB. You will be responsible for purchase, introduction, management and disposal of IT equipment in accordance with British Council global policy and practice.

WHAT IS INTERESTING ABOUT IT

You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.

WHAT WE ARE LOOKING FOR

You must have a university degree and bring along at least 2 years IT support and administration experiences. You should be experienced in office IT equipment troubleshooting and familiar with Windows 7/10 and Office 2010/365.

BENEFITS OF WORKING AT THE BRITISH COUNCIL
- Enjoy 22 days of Annual leave

• 14 days public holidays per year
• Year-end bonus and annual bonus scheme

• Supplementary pension saving scheme

Our work makes a lasting difference by building more inclusive societies and supporting people’s prospects.

Together, we can do more.

NEXT STEPS

For more information please see Role profile and British Council Generic Behaviours

ABOUT THE BRITISH COUNCIL

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 80 million people directly and 791 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

KINDLY TAKE NOTE

While various measures have been put in place by the government to help curb pollution in China, there are still potential health issues associated with the poorer air quality. The British Council does its utmost to provide a working environment that minimises employees’ exposure to pollutants, however, anyone wishing to work in the cities of Shanghai, Beijing, Guangzhou or Chongqing should be aware of the situation.