Who We Are | Our Culture: Siemens Smart Infrastructure connects energy systems and buildings to adapt and evolve the way we live and work through high-profile construction and infrastructure projects such as airports, pharmaceutical plants, data centers, stadiums, universities, military bases, and hospitals. We live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities. Position Responsibilities: Observe and become familiar with end user processes and product functionality Support corporate Windows users with common day-to-day problems and questions Troubleshoot common TCP/IP networking problems Maintain all IT equipment inventory Lead on Technical projects and report to management and stakeholders updates and project milestones on regular basis Support incident ticket triage to ensure quick turnaround times with core support team Document and update guides and FAQs to recurring issues Required Knowledge, Skills, Education and Experience: Windows desktop and server administration, maintenance, and support Entry level skills with SQL Basics of TCP/IP networking Good teamwork, interpersonal, and communication skills Strong attention to detail skills Excellent time management skills; punctual and reliable; timely with all responses Strong research and problem-solving skills Strong initiative & confidence, willingness to learn & recover from mistakes Strong verbal & written communication skills High school diploma or equivalent Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization Preferred Knowledge, Skills, Education and Experience: Experience with PowerBI and other Microsoft Office technologies (SharePoint, Power Automate, etc.) Experience with Active Directory Associates in Computer Science or related engineering field VMWare administration Beginner’s understanding of Java Inventory Tracking and Asset Management Scripting with command line or PowerShell to support users in a Windows environment Benefits: Competitive salary based on qualifications Health, dental, and vision plans with options Matching 401(k) Competitive paid time off plan, holidays, and floating holidays Paid parental leave Company cell phone and laptop Extensive product training and professional career development Education and tuition reimbursement programs available Overtime, on-call pay, and company uniform and vehicle for eligible positions Organization: Smart Infrastructure Company: Siemens Industry, Inc. Experience Level: Early Professional Job Type: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here.