IT Project Delivery Specialist-Outsource
礼来管理有限公司ShanghaiUpdate time: January 1,1
Job Description

Project Delivery:
  • Platform related project initiation and planning
  • Work with regional or global solution delivery mgr. for solution design
  • Project OCM (project communication to business)
  • Lead project deployment o Collect business’ feedback of project and timely report
  • Necessary training to the end user along with project delivery o Follow China infra. PPMO management matrix

Cloud & Platform support:

  • Main contact for Global and regional GIS team for China relative Cloud and platform support.
  • Work with global team, support China private cloud system daily operation and system troubleshooting with application team
  • Analyst the cloud requirement from user, provide design and work with global team for its local deployment.
  • Support China local platform system, include IDC support assistance (Servers, Storage, Backup, IDC related coordination) and local hosted system design/operation support (printing service, local monitoring system etc.)
  • Support application team to setup the infrastructure platform according the requirement with regional and global support team. Coordinate with global / regional team for platform related troubleshooting activities
  • Handle China DRP and CAPA review
  • Regularly review China cloud/platform service status and issues, report to China infrastructure management team.
  • Urgent contact for China platform service, ensure the local platform issues fixing in SLA
  • Manage local platform relative vendor, such as HP, Fuji Xerox etc.


Qualification:

  • More than 7 years IT working experience.
  • Strong platform knowledge and experience
  • Familiar with mainstream cloud technology
  • Good learning capability of new technology / process
  • Influencing skills & communication skills (written, oral, and listening)
  • IT bachelor’s degree
  • Good working attitude.
  • Capacity under high working pressure.
  • Favorite ITIL process



职能类别: 其他

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