IT – Service Delivery Intern
Superior – Colorado
Short term contract
About SDL
SDL is the intelligent language and content company. We are the global leader and innovator in language and content management solutions and for over 25 years, SDL has helped companies communicate with confidence and deliver transformative business results by enabling powerful experiences that engage customers across multiple touchpoints, all strengthened by our human expertise and machine learning technology.
We work with over 4,500 enterprise customers, including 90 of the world’s top 100 brands, to help them to create, translate and deliver content globally, with our unique combination of language services, language technologies and content technologies.
About The Role:
The IT Department is seeking a motivated individual to join our Service Delivery team. As an IT – Service Delivery Intern you will be working closely with the rest of the team, reporting to the Regional IT Manager and assisting with daily routine tasks as well as high profile projects. The ideal candidate is forward thinking, passionate, and excited to create a positive impact within the team and for internal customers. You will gain experience related to IT support services, make professional contacts through networking, and gain hands-on experience to highlight on your resume.
Responsibilities:
- Support the IT team in the maintenance of hardware, software and other systems
- Troubleshoot issues with equipment like printers, computers and servers
- Assist with Software and hardware asset management
- Support the IT Service Delivery team with daily tasks and projects
Requirements:
- Good knowledge and understanding of computer systems
- Strong verbal and written communication
- Excellent analytical and problem-solving skills
- Ability to work well in teams
- Strong work ethic and attention to detail
What is Life at SDL?
Life at SDL embodies everything that makes us who we are—how we engage with each other, how we create positive work environments for employees, how we lead others, how we work with our customers, how we make SDL the type of place we want it to be, and everything else that allows us to Be Our Best.
The Rallying Cry
Rallying cries encourage a united attitude and to act in support of Life at SDL and the culture we are shaping. Our rallying cry is to “Be our Best” and it is fuelled by our values:
- Passionate: We love information, language, communication, and connecting humans across the world
- Proactive: We tackle problems head on, adapt to the latest technologies and embrace new ways of doing business.
- Authentic: We are confident in our abilities due to years of success, feel good about accomplishments and always stay true to ourselves.
- Collaborative: We are team players, engaging each other, hands on with the work and in it together with our partners and customers.
We always aim to be our personal best in everything we do and our actions should always enable SDL to Be Its Best.
Company Information:
In November 2020 SDL PLC was acquired by RWS Holdings PLC.
SDL is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status. For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf
To all recruitment agencies: SDL PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any SDL PLC employees. Any unsolicited resume received will be treated as the property of SDL PLC and Terms & Conditions associated with the use of such resume will be considered null and void.
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