Do you want to help create the future of healthcare? Siemens Healthineers is a place for people who dedicate their energy and passion to this greater cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment where you have the space to stretch beyond your comfort zone to grow personally and professionally. Sound interesting? Then come in and join our team as IT Service Manager - The IT Service Manager will be part of the global Siemens Healthineers IT team and will work closely with colleagues from SHS IT FS Your mission and responsibilities: · You are the End2end responsible for one or more global services, e.g. in the area of Quality · You are the contact person for the SHS IT FS organization on all technical as well as service-related questions · You manage the product backlog and coordinate the technical implementation of IT service adjustments resulting from internal business requirements · You are responsible for the Change, Problem and Incident Management Process · You are responsible in creating and tracking of a roadmap as well as release management · You run the test management for the respective service · You plan and coordinate the go live together with your stakeholders, e.g., incl. user acceptance tests · You manage the different vendors involved in the provisioning of the Service · You will ensure IT System compliance (e.g., regarding quality, information security and data privacy regulation) · You will ensure the integration of IT solutions in the company’s ecosystem Skills: · Bachelor’s degree · Fluent English skills, both written and verbal · Excellent communication skills in multi-provider environment · You are experienced with various information technology areas (e.g., Software as a Service, Public Clouds, etc.). · You are also experienced in one or more of the following areas – IT Service Management, Internet technologies, Project management, Agile frameworks, etc. · You are knowledgeable IT system architecture and SW development · You are experienced in Requirement Engineering · ITIL certification is a plus Being part of our team: Our global team: Siemens Healthineers is a leading global medical technology company. 55,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. Curious about our culture? Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. Organization: Siemens Healthineers Company: Siemens Healthcare Diagnosticos Ltda. Experience Level: Experienced Professional Full / Part time: Full-time