We´re looking for a IT Service Professional for Global Business Center H2R Team, who is going to report functionally to the Global Digital People Service organization. This role will be reporting to GBS H2R LC-AR Head, for P&O Shared Services operation alignment and the digital challenges in the South American (excl. Brazil) region. Responsibilities • Manage IT operations of H2R/P&O system landscape with focus on Interfaces with Global, Regional and Local systems. • Develop integrations working with source and target service providers. • Oversee IT Demands and Projects in H2R/P&O Application integration space. • Work with Managed Service Providers including but not limited to Infrastructure, Application and Cloud Services • Assist in implementation of functional policies in association with Responsible Functional SME and procedures for operations, Contingency and DR plans • Collaboration with Infosec, Cyber Security and Data Privacy of H2R/P&O Application • Own the process of Change Control, Patch Management and Audit Compliance • Provide the necessary technical expertise to customers and stake holders. Validate the technical solutions provided by External Vendors. • Expertise in connecting systems through automation, associated life cycle. • Drive service management * Expertise in digitalization projects * Knowledge of process digitalization and new technologies. Technical Skills • Complete Understanding of Software Development Life Cycle process • File Transfer Protocols FTP, HTTP. SFTP • Web Services Integrations SOAP / REST based • Analyze the data in different file types and encoding. • Ability to write SQL Statements, DDL / DML, Understanding of Data Models • Encryption / Decryption Principles E.g., PGP • Technical Document Writing i.e., Lean Specs, Tech Design Documents • New technologies, implementation of process digitalization. Experience • Bachelor’s degree in Information Systems, Computer Science or related discipline; Master’s preferred. • 5 years of IT experience preferred. • Experience in a management and supervisory role is plus • Ability to communicate effectively in English and local language to different levels of Subject Matter Experts / Management • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills. • business acumen with knowledge of H2R Services/P&O Industry preferred Organization: Global Business Services Company: Siemens S.A. Experience Level: Mid-level Professional Job Type: Full-time