职责范围

Support the Information Technology Manager in the management of the hotel’s computer systems and the production of reports.

协助信息技术经理管理酒店计算机系统。

Around the group and the brand value, promote the development of enterprise culture and brand position.

围绕集团及其品牌的价值，促进企业文化的发展及品牌主张。

P R I M A R Y R E S P O N S I B I L I T I E S

主要职责

1.Key Responsibilities

主要职责：

? Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware

管理及监控所有计算机硬件的使用，确保所有系统正确安装并正常运行。作为主要的负责人，对所有计算机相关硬件进行维护。

? Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required确保所有的系统都签订有维护合同，并按要求由系统提供商进行定期维护。

? Continually keeps informed of GROUP-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to:随时掌握集团批准使用的系统及电脑技术信息，这样有利于提高酒店效率，包括但不仅限于：

? Computer Hardware systems and devices including PC LAN technology.

计算机硬件系统和安装设备驱动程序，包括计算机局域网技术。

? Software operating and utility systems.软件运行及系统使用

? Front Office and Accounts Receivable Property Management Systems.前厅和应收帐管理系统

? Interfaces to and from Front Office Property Management Systems and other Systems.酒店前台管理系统和其它系统的接口。

? Back Office Accounting Systems.后台财务系统

? PC and LAN based Office Automation products. 基于酒店办公自动化系统所使用的电脑及局域网技术。

? Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.

内部及外部电子邮件/传真/扫描软件和通讯工具

? Point Of Sale Systems.餐饮收银系统

? Guest and Administration Voicemail.客人及办公用的语音信箱系统。

? Call Accounting.电话计费系统

? PABX systems. 程控交换机系统

? Cabling.布线的要求。

? Hub / Switch Management Systems.集线器/交换机的管理系统。

? Electronic Door Locking Computer System.电子门锁系统

? Computer Virus protection.计算机病毒防护

? Hotel IT Security and Firewalls酒店信息技术的安全及防火墙。

? Maintain an up-to-date list of all computer hardware保持计算机硬件清单的更新记录。

? Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency管理系统配置报告，作业控制语言，程序文件及计算机系统的数据文件，确保最大限度提高操作效率。

? Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions

监控软件运行状况，并保持运行报告日志的记录如：通过系统测量设施，错误和完整的检查报告，系统运行中出现的故障和解决方案。

? Ensures that all computer media saves and back-ups are completed, documented and stored per GROUP specifications

确保按酒店集团的规定，将所有的计算机数据进行完整的、有记录的备份并妥善保管。

? Maintains uncompromising data and physical security standards保持强硬的数据维护及具体的保证标准。

? Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the GROUP security specification as described in the GROUP security system

妥善保管计算机房钥匙，确保计算机房的消防安全，室内温度，电压需求等符合酒店集团安全系统的规定要求。

? Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries

管理所有用户代码，密码，及使用权限；保证所有信息的妥善保管。

? Under the direction of the Information Technology Manager, administer all back office user ID’s, passwords, security parameters and the most sensitive utility在信息技术经理的指导下工作，管理所有后台用户的代码，密码，安全参数及使用权限。

? Maintains technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion保持技术文档和用户文档、系统报告、时事通讯和公告，并整齐、分类地保存好。

? Completes and distributes activity reports, program trouble reports, and enhancement list

完成并分发更改记录报告，程序问题报告和系统功能增加列表。

? Performs basic changes to programs control languages using screen edit utilities, operating control languages statements and screen design aids使用屏幕编辑功能、操作控制说明和屏幕设计的帮助对系统的控制语言进行基本的改变。

? Follows-up on all outstanding points from the latest EDP audit of his/her hotel

跟进在酒店最新电子数据处理审计中发现的所有突出问题。

? Serves as the primary associate with all computer-related outside vendors与所有计算机相关的供应商保持良好的合作关系。

? Informs department heads when new features or changes to the system affect their department

当影响部门的系统功能发生更新或进行更改时，通知相关部门经理。

? Assist IT Manager to notify department heads on current computer related issues, new releases, MIS trends, viruses etc.

协助信息技术经理将最新的计算机相关事件、软件的最新版本、信息系统的趋势、防病毒公告等通知部门经理。

上班地址：诸光路1588弄