Our client is now looking for IT Digital Workplace Support to join the team.

Academic Requirements:
Degree in Computer Science / Information Technology / Information Systems or a related discipline.

Job Requirements:

• Join Digital Workplace team to manage and support the next generation workplace for users.
• Design and lead the digital workplace roadmap
• Develop standards and guidelines for the project and delivery teams to follow
• Provide training and advices to users.
• Provide Support to VIP users.
• Manage vendors to provide support services for end users.
• Candidates should possess the following technical background and experience (not necessary to have all) SharePoint Online development and Office 365 automation
• Office 365 and SharePoint Online administration and support
• SharePoint / Office 365 Application models
• PowerShell, Teams, Forms, Power Apps / Automate
• Integrating SharePoint online / Office 365 with third party applications using CSOM, REST API, JavaScript, Microsoft Graph etc.
• Meeting Room Equipment
• PC Hardware
• ITSM solutions (Remedy, ServiceNow)

• Self-motivate, able to work independently and under pressure.
• Good problem solving and analytical skill.
• Good interpersonal and communication skills in both written and spoken English/ Chinese.

Attributes / Working Experience:

• 5 years of working experience or above in IT end user services management and support.
• Experience in supporting sizeable and complicated end user workplace is an advantage.
• Self-initiative and work with passion and a can-do attitude.
• Able to work independently and under pressure to meet defined schedule/deadline.
• Good team player.
• Sound problem solving and analytical skill.
• Good interpersonal and communication skills in written and spoken English and Chinese preferably including Putonghua.

Working location: Kowloon East