IT Support
北京MEDPACE医药科技有限公司ShanghaiUpdate time: August 23,2019
Job Description
We are currently seeking a full-time, office-based IT Support to join our team in Shanghai, China.
Responsibilities:
- Administrate user accounts for network, e-mail, and other applications;
- Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
- Identify, research and resolve technical problems of IT equipment and software applications;
- Respond to IT tickets, telephone calls, e-mails, and requests for technical support; and
- Document, track, and monitor problems to ensure timely resolutions.
- Communicate and collaborate with a regional/global IT team members to advance IT initiatives.
Requirements:
- Bachelor's Degree in Computer Science or Information Technology;
- At least 2 years of experience in a help desk or IT Support role;
- Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus; and
- Good command of both written and spoken of English.
WHAT TO EXPECT NEXT
We look forward to receiving your application. A member of our recruitment team will review your qualifications and if shortlisted, you will be contacted for an interview.
职能类别：技术支持/维护工程师网络管理(Helpdesk)
关键字：IThelpdesk,ITsupport
微信分享
联系方式
上班地址：上海市浦东新区高科中路
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