Do you have a knack for technology? Are you at your best when supporting others? We’re looking for someone like that to:
• run monthly Swiss payroll closure procedures
• prepare and process year end activities
• testing releases in test environment and tracking (Jira)
• set up and run batch processes (Batchman)
• manage incident and problems as part of the UBS GPS incident and problem management process for the Swiss payroll application. This encompasses:
- investigation and analysis of technical issues within the application;
- providing workarounds where applicable;
- performing general housekeeping on the application;
- perform root cause analysis (“RCA”) on serious incidents.
• participate in internal and external audit assessments
• functional / hierarchical escalation and notification to UBS management for high impacting Incidents and problems and keeping end users informed until the ticket is resolved;
• application health monitoring (comprising review of application logs, identification and analysis of exceptions)
• maintaining a knowledge database for Swiss payroll