IT Support Analyst (Re-imagine banking with us)
UBSIndiaUpdate time: August 6,2020
Job Description
Are you excited about playing a key role in keeping us competitive in an increasingly digitized worked?
We are looking for someone who will;
• be responsible for providing hands-on Level 2 production support of Wealth Management USA's Branch Apps platforms
• govern production support execution is aligned to existing ITIL framework
• follow effective and efficient operational policies, processes and procedures
• ensure all forms of workload are managed in line with established processes and procedures
• work closely with the vendor, key stakeholders to plan for cost optimized solutions, manage delivery, implementation, process improvement and production product support.
• possess strong analytical, problem-solving and synthesizing skills (i.e. you know how to figure problems out)
• tools
• Hands on Unix, Java, Oracle, Autosys.
• Good to have knowledge on Monitoring tools such as Splunk, Netcool, AppDynamics.
• possess strong verbal, writing and communication skills
• preferably hands on automation
• have a strong ability to solve complex issues
We are looking for someone who will;
• be responsible for providing hands-on Level 2 production support of Wealth Management USA's Branch Apps platforms
• govern production support execution is aligned to existing ITIL framework
• follow effective and efficient operational policies, processes and procedures
• ensure all forms of workload are managed in line with established processes and procedures
• work closely with the vendor, key stakeholders to plan for cost optimized solutions, manage delivery, implementation, process improvement and production product support.
• possess strong analytical, problem-solving and synthesizing skills (i.e. you know how to figure problems out)
• tools
• Hands on Unix, Java, Oracle, Autosys.
• Good to have knowledge on Monitoring tools such as Splunk, Netcool, AppDynamics.
• possess strong verbal, writing and communication skills
• preferably hands on automation
• have a strong ability to solve complex issues
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