Do you have a knack for technology? Are you at your best when supporting others?
We’re looking for someone like that to:
• support a range of applications within the FX, Credit and Rates business arena focusing on ION for our business users i.e. understand the front end used by trading
• uphold high standards for timely issue resolution of issues and problems
• contribute expertise to the management of existing and new IT products and services e.g. process improvement, utilize and maintain monitoring tools with a view on process automation
• review and adhere to internal change review process as our gatekeeper to our production environment
• define workarounds for known errors and initiate process improvements
• maintain a knowledge database and promote knowledge sharing amongst the teams
• forge and maintain a strong relationships with key stakeholders in the region.
• create strong relationships with key development teams for the applications supported and be able to represent the business priorities back to development leads effectively