Job Descriptions:

• Provide IT support to users, and be able to troubleshoot the user’s hardware and software issue.

  为用户提供桌面技术支持,并能排查用户硬件及软件故障。

• Monitor system utilization, capacity and response times, and anticipate and mitigate problems areas proactively.

  监控系统使用情况并具有前瞻性的解决措施

• Monitor daily system activities and provide resolution as needed.

  监控系统的日常运行并根据需求提供解决方案

• Provide effective IT support to business during any of IT project implementation.

  在IT项目实施过程中提供相应的IT技术支持

• Assist service desk on supporting IT hotline cases.

  协助解决来自IT热线的关于计算机及打印机的日常问题

Requirements:

• Bachelors or higher degree in computer science or IT related field.

  大学本科或以上，计算机相关专业

• Familiar with Windows Server and Windows Client.

  熟练使用微软服务器系统及客户端。

• Familiar with Linux(Centos,Red Hat) system and SQL database.

  熟练使用Linux系统和SQL数据库

• Multi-National corporation working experience is preferred

  拥有外企的工作经验更佳

• Strong customer service awareness, highly motivated and have team work spirit.

  较强的客户服务意识，工作积极主动，具有团队合作精神

• Excellent communication skills both in English and Chinese.

  中文，英语沟通无障碍

上班地址：北京经济技术开发区经海四路20号