• Provide quality technical service to all end users in a timely and professional manner
• Maintenance of all software licensing, configuration settings, operating systems, security updates, computer upgrades, major and minor software upgrades
• Manage staff checking in and checking out process
• Manage AD & permission following security policies
• Troubleshoot and correct hardware and software problems
• Provide professional support to O365 tools
• Coordinate technical projects including telephone, wireless, audio/video conference setup
• Work on IT related projects, including reporting and documentation
• Maintain IT asset inventory and software licenses

• At least three-year working experience as IT support role in an international company
• Extensive knowledge and experience with Microsoft operating systems including Windows 7, Windows 10, MCSE preferred
• Extensive knowledge of Microsoft Office 365 suites
• Working knowledge of LAN and WAN connectivity
• Working knowledge of router, firewall, network switch operation and configuration
• Printer, wireless, Audio/video troubleshooting skills
• Good customer service and communication (oral/written) skills
• Good communication skills and coordination skills
• Fluent in English

上班地址：北京市朝阳区东方东路19号亮马桥外交办公楼LD01-2001