IT Support Engineer
Arrow Electronics, Inc.ShenzhenUpdate time: June 19,2019
Job Description
Position:
IT Support EngineerJob Description:
Principal Accountabilities
- Provide daily hardware and software engineering, support and maintenance, performance monitoring and reporting, solutions design and consulting for Arrow's Hardware/Software infrastructure Systems.
- Analyze and troubleshoot problems in software, applications, databases, hardware and COTS applications.
- Provide 2nd level support working directly with IT groups and/or users.
- Interface with vendors, as required, to provide hardware or software repairs.
- Participate in yearly Disaster Recovery tests.
Job Complexity
- Has limited discretion to vary from established procedures
- Works under general supervision
- Beginning to solve some straightforward problems
- Has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function
Experience / Education
Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.
Location:
ShenzhenTime Type:
Full timeJob Category:
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