IT Support Engineer
CL Smart Sourcing LtdPokfulamUpdate time: October 13,2020
Job Description

Job Responsibilities:

  • To perform all duties related to Windows 10, Windows Server 2012, Windows Server 2016
  • Provide day-to-day operational support for server and storage
  • Perform storage and server data backup, data migration and disaster recovery operations
  • Provide technical support to internal users and ensure services at high level
  • Monitor the IT System health status, network performance and security control

 

Job Requirements

  • Diploma/Higher Diploma or above in Computer Science, Computer, Engineering, Software Engineering, Information Technology, or a related discipline
  • Minimum 4 years in providing Deskside support
  • Solid understanding of personal computers, iPads, iPhones and Android phones
  • Solid understanding of Microsoft Windows 10, Windows Server 2012, Windows Server 2016 Microsoft Server 2019, Microsoft Exchange Server, Microsoft Office 365, TCP/IP, MacOS, Linux CentOS, Samba Server
  • Solid understanding of computer security and antivirus software, e.g. Kaspersky, Sophos, Carbon black, etc.
  • Understanding of X.325 and VMWare Workspace ONE including AirWatch and Virtual Desktop Interface (VDI) is an advantage, but not necessary
  • HK Permanent Resident is required

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