IT Support Engineer (Job ref: ITSE-2004-SC)
HONG KONG ARTS DEVELOPMENT COUNCILQuarry bayUpdate time: January 15,2020
Job Description

The Hong Kong Arts Development Council (HKADC) is a statutory body established by the Government to plan, promote and support the broad development of the arts in Hong Kong. We are now looking for a calibre to provide IT comprehensive service to the Council.

Responsibilities:

  • To respond to technical assistance requests promptly
  • To provide internal IT technical support and assist in system administration (e.g. user accounts creation and management)
  • To handle daily PC, servers and networks issues
  • To generate the required information from the database upon authorized request
  • To perform system monitoring and data backup activities
  • To maintain system documentation, hardware & software inventory
  • To participate in the improvement and maintenance of all systems, websites and applications
  • To assist in coordination of developing new systems with other related parties
  • To perform other tasks as assigned by supervisors

 

 Requirements:

  • Higher Diploma or above in IT or related field
  • Minimum 3 years of relevant experience in IT with a strong focus on hardware, systems support, and technology deployment
  • Familiar with Windows AD environment
  • Knowledge of DHCP, DNS, IPv4, Wi-Fi, Office 365 and virtualizations
  • Good command of written and spoken English and Chinese (Cantonese)
  • Strong communication and interpersonal skills, as well as customer service skills are essential
  • Able to multi task and work under pressure
  • Be patient, friendly and willing to learn

 

Successful candidate will be offered a 3-year contract. Salary offered will commensurate with qualifications and experience. Interested persons, please send CV with details on education and work experience, stating salary history and expected salary, and indicating your earliest availability tothe Human Resources Department, 10/F, 1063 King’s Road, Quarry Bay, Hong Kong no later than 7 February 2020. Please quote the job reference on the envelope.

 

Applicants not invited for interview within 16 weeks from the closing date for application may assume that their applications are unsuccessful. Personal data collected will be treated in strictest confidence and will only be used for recruitment purposes. HKADC reserves the right to consider late applications and not to make appointment for the post advertised. We do not accept applications through e-mail or fax.

HKADC is an Equal Opportunities Employer

 

 

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