Summary:
We are currently looking for talented IT support interns to take care of our computer operations, user and desktop support (hardware and software), helpdesk, and data management. The position indicates a variety of moderately complex information technology support duties to ensure smooth delivery of technology services. Monitor, operate, or coordinate and assist others in the operation of computer hardware, software, and peripherals in order to achieve the desired results.

Job Duties:
1. Provide assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
2. Set up and configure desktop computers, peripherals and accounts assigning security level;
3. Install software and install and repair hardware and peripherals;
4. Test programs;
5. Troubleshoot, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate;
6. Maintain systems, databases, servers and web pages;
7. Administer user accounts;
8. Design and produce basic reports;
9. Set up and submit production jobs and edit/debug computer output;
10. Transfer computer files between platforms;
11. Provide basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and assist with testing personal computers and peripherals on a network to diagnose, hardware versus software
problems;
12. Act as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns;
13. Arrange for distribution of output to customer;
14. Maintain records;
15. Contribute to unit goals by accomplishing related duties as required;

Skills and Qualifications:
1, Bachelor's degree or equivalent with data processing training, computer operations training, or experience in a multi-operating system or production control environment preferred;
2, Related experience with computers and providing customer service in a technological environment;
3, Sound knowledge of a variety of hardware as well as software, programming languages, and operating systems;