Overall Role Purpose:

• Responsible for GT Nexus tactical application support and daily ticketing responsibilities.
• Manage and develop GT Nexus application support personnel in Asia Pacific region.
• Responsible for managing all supplier onboarding activities with implementation personnel and GT Nexus.
• Align daily support activities with globally defined processes, procedures, templates, and tools.
• Manage GT Nexus Customer Service Organization (CSO) relationship staff in US and Bangalore escalate incidents where necessary.
  

Qualifications:

• 6+ years of International Logistics and Supply Chain Management experience with at least 3 years supporting large scale IT applications.
• Previous manager or supervisor experience preferred.
• Solid understanding of Electronic Data Interchange including Purchase Orders, Advanced Ship Notices, Carrier Messaging, etc.
• Previous experience using and/or supporting the GT Nexus platform
• Strong project management, technical, communication and presentation skills a must.
• Fluent speaker in English and Mandarin

上班地址：天府软件园C区