IT Support / Technical Engineer
Stan Group (Holdings) LimitedPrince edwardUpdate time: October 18,2019
Job Description
Responsibilities:
- Installing and configuring computer hardware operating systems and applications monitoring and maintaining computer systems and networks
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Providing support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Supporting the roll-out of new applications
- Responding within agreed time limits to call-outs
- Working continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritizing and managing many open cases at one time
- Rapidly establishing a good working relationship with customers and other professionals, such as software developers
- Conducting electrical safety checks on computer equipment
- Any other duties as assigned by management
Requirements:
- Degree holder or above in Computer Science, Information Technology or related discipline
- Technical knowledge and experience on VMware, Microsoft Windows Server, SAN Storage, Network, Exchange Server & O365 Service
- Proficiency in hardware an software especially for Window 7,8,10 and Microsoft Office 2010/2013/2016/O365 family, Apple OS platform but not must
- Strong analytical and trouble shooting skills, good working attitude with strong problem solving, communication & inter-personal skill
- Good knowledge of POS and HMS is advantage
- Minimum 3-5 years of working experience in IT network and system support, preferably in multinational companies
- Excellent command of spoken and written English, Chinese and Putonghua
Interested parties please send your resume with your current and expected salary (Please quote the position applied and job reference in your application) to or click "". For mail application, please send to Human Resources Manager, Stan Group (Holdings) Limited, 8/F, China Paint Building, 1163 Canton Road, Mongkok, H.K.
Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.
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