Our client is now looking for IT Support / Technical Support to join within their team.

Roles and Responsibilities:

• Day-to-day support on (a) PABX, (b) Keyline, (c) Voice recording, (d) Dealer board (“IPC”)
• Other than the above, handle mobile phone subscription, termination, hard-ware and software inventory checking,
• Handle minor move and change, display update.
• Able to manage medium and large scale project, such as phone system standardization, system centralization,
• Able to provide up to date market information, technology know-how for the Bank on telecom strategy.
• Experienced and knowledge on video conference , Skype , MS team is most prefer as well.

Requirement:

• High Diploma holder in Computer Studies, Information Services or related disciplines;
• Minimum 10 years relevant experience in a technical support role.
• Good understanding of network , Microsoft technologies and cloud server environments
• Experience in writing IT documentation is an advantage;
• A proactive problem solver with customer focused mindset
• Good command of spoken and written English and Chinese

Working location: Shau Kei Wan