Job Duties:

• To provide helpdesk service to computer end users
• To carry out on-site support and provide recovery action according to prescribed procedures
• To assist in workstation or networked equipment setup, scheduling and monitoring computer equipment installation/relocation and perform site preparation work
• To provide logging and assist in preparing statistics and reports
• To maintain inventory records of end-user computer hardware, perform physical checks and maintain procedure manuals and documentation
• To perform system administrative tasks such as user account administration according to prescribed procedures
• To install and test hardware and software, and any other system tools
• To carry out any other duties as assigned by the supervisor
  
  

Job Requirements:

• Have level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in HKDSE or equivalent
• 24 months of experience in Lotus Notes Admin, PC LAN Support and Windows 7/8/10
• 24 months of experience in the Government
• Good communication and interpersonal skills
• HK permanent resident is required