When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
 
Location/Division Specific Information
 
This position will be located in our Budapest Center of Excellence.
 
For more information on Our Budapest IT Centre of Excellence please click the below link,
https://jobs.thermofisher.com/global/en/budapest-IT-jobs/&utm_source=Brandfizz&utm_medium=Facebook&utm_campaign=Brandfizz
 
 
How will You make an Impact?

In this role you will be responsible for the day-to-day monitoring, escalation and/or resolution of problems and issues pertaining to the Mainframe, AS400, Server/Distributed, Cloud, Batch and Network environments for the 24x7x365 IT Operations Center (ITOC). The incumbent will require knowledge of monitoring systems such as SolarWinds, BSM, Datadog, etc.
Working knowledge of Linux and/or Windows operating systems will be needed.

What will you do?

• Maintain and resolve issues via command line prompts
• Perform at a high level in the areas of writing and effectively presenting presentations, status reports, technical diagrams, flowcharts/metrics creation and presentation through Power BI
• Use problem techniques such as root cause analysis to resolve issues, logging, monitoring and event management correlation and resolution, Change Management and Incident Management
• Understand the overall system design to ensure integrity is maintained and proactively maintain the health of all environments the ITOC monitors
• Understand and work with problems based on SLA’s defined OR of known or perceived criticality of an issue in absence of a defined SLA
• Perform basic administrative tasks such as unlocking user accounts, creating new users, giving access control, resolving network related issues, space management, resource management and resolving locks around resources
• Ability to provide incident management summary to all levels of management and to think strategically about business, products and technical challenges
• Ability to provide temporary work around and fixes until the issue is resolved permanently

• Bachelor’s degree with major in Computer Science Engineering (or equivalent) from an accredited university OR have a minimum of 3 years’ experience in an IT Operations support role (Command Center Operations, Network Operations Center, Server Operations, Service Desk, etc.)
• Certificates of Azure 533 and/or AWS System Ops Administrator (Desired)
• Knowledge of RDBMS systems such as MySQL and SQL (Preferred)
• Knowledge of configuration tools such as Chef, Puppet and Salt
• Understanding of load balancing and high availability architectures in an Operation’s environment
• Knowledge of TCP/IP networking and DNS, LDAP, NFS and SMTP

• Experience/Knowledge with Enterprise Management tools and Windows operating systems
• Experience in a large Internet environment and maintain the health of the cloud environment
• Experience in automated pipeline build, continuous integration and continuous deployment
• Troubleshooting Level 1 and Level 2 issues before handing over to a SME for expert level assistance
• Knowledge of ServiceNow
• Good grasp of fundamental security concepts
• Must be reliable and dependable; flexible to changing shifts to ensure proper staff coverage during planned/unplanned absences or special business processing times such as Quarter End/Year End
• Candidate will work on an Operations’ team which require working weekends and/or holidays as schedule