In Room Dining Cashier

At Fairmont Jasper Park Lodge, every guest interaction is an opportunity to create a lasting memory. As an In-Room Dining Cashier providing warm service, efficiency and knowledge of our menu offerings to both guests and Colleagues, you will add value to every transaction!

Covid-19 Safety Policy: In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Safety Policy.

Rate of Pay: Starting at $ 15.58 per hour. Full rate after one year is $16.60 per hour.

 What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/fitness centre/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:  

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:         

• Consistently offer professional, friendly and engaging service
• Follow outlet policies, procedures and service standards
• Answer phones and assist guests in placing orders, up selling when appropriate
• Co-ordinate and organize daily amenities to ensure they are delivered accurately
• Take an active role with the training and development of new and existing staff
• Process guest checks and remit and balance float daily
• Assist and perform server duties/functions as required
• Expedite orders and delegate calls to servers
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Perform opening, cleaning and closing duties
• Log, track and distribute gratuities to servers
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Follow all safety and sanitation policies
• Other duties as assigned  

Your experience and skills include:

• Minimum 1 year Food and Beverage experience required within the last 2 years

• Previous leadership experience required
• Successful completion of Food and Beverage test required 80% and above.
• Previous In Room Dining service experience is an asset
• Valid Alberta Driver’s License is required
• Pro Serve certificate required
• Previous Point of Sale System is required
• Property Manager experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to Marmot Basin Ski Resort in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections   Sitting: 0-1 hr/day
• Walking: 6-8 hr/day
• Standing: 6-8 hr/day
• Bending/reaching: 4-6 hr/day
• Pushing/pushing: 4-6 hr/day
• Physical effort: required to lift up to 50 lbs
• Environmental stress: high – inside/outside, winter conditions

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms.  We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx

CWMR-1907 - CWMR-2022