In-Room Dining Server
AccorBostonUpdate time: May 27,2022
Job Description

In-Room Dining Server
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide for you and your family

Learning programs through our Academies designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Career development opportunities with national and international promotion opportunities. The sky is your limit

TOOLS AND EQUIPMENT

 

Tables and Hotboxes

  

PHYSICAL REQUIREMENTS

 

Long hours sometimes may be required. 

Medium  work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

 

MENTAL REQUIREMENT

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful, high pressure situations.

Must maintain composure and objectivity under pressure.

Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

Must be able to work with and understand financial information and date, and basic arithmetic functions.

Good wine knowledge, knowledge of food handling and sanitation helpful.

DUTIES AND FUNCTIONS                                                                                                           

 

ESSENTIAL

Approach all encounters with guests and employees in a friendly, service oriented manner.

Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.

Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.

Prepare station in anticipation of the day’s business.

Stock work areas with china, silver, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished.

Check VIP list.

Clean work areas.

Set trays to standard.

Deliver orders on a timely basis.

Retrieve trays on a timely basis.

Ensure quality of food & beverage being delivered and communicate with Manager and Kitchen.

Prepare, set up, deliver and service amenities.

Replenish as needed.

 

MARGINAL

Ensure property is free from trash.

Fold napkins.

Communicate guest needs to proper department.

Handle guest complaint, notify Management immediately.

Other duties as required.

Your team and working environment:

Join our fast paced, dynamic environment.  Looking for motivated individuals, self-starters, and those seeking growth.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

 

 

 

 

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