Within WW M&O, the Worldwide Incentive Compensation (WWIC) team designs and implements variable incentive-based compensation plans for nearly 30,000 sellers and sales leaders across Microsoft. We are experts in Incentive Compensation at Microsoft responsible for aligning incentive plans and targets (quotas) to motivate seller behavior and drive the company's strategies. We are also the end to end owners of incentive compensation processes and data which includes quota setting management, delivering timely and accurate payouts, driving continuous process improvement through review and analysis of incentive compensation performance.

In this role, you will lead the design and delivery of Incentive Compensation Plans for GSMO sellers.  You will own the segment executive engagement and the plan design strategy within Worldwide Incentive Compensation.  You will develop deep knowledge of each of the business and be “The Voice” of each customer group within WWIC as you lead a cross function v-team made up of stakeholders from the business, Business segment(s), HR, Finance, Field Sales, and internal WWIC teammates in support of delivering the right incentive plans to achieve the right business goals. You will be responsible for the oversight related to any/all decisions that impact incentive compensation plans (e.g. contests/special incentives, all facets of quota management, policy and exceptions). You will represent plan design changes, additions, and issues to leadership through the defined plan design governance process as well as ad hoc engagements.

The Priorities

• Leaders in Incentive Compensation innovation (through understanding Microsoft business strategy and proactive -identification of IC levers) that enable Microsoft Transformation
• Embrace and lead end to end functional thinking to deliver High ROI Plans (plans that enable transformation with smart risks/high quality/inspire participant action/deliver within cost parameters)
• Drive continuous improvement in stakeholder (segment “voice”/Sales leadership/WWIC functional team) engagement; in plan effectiveness and participant experiences
• Thought leadership in the transformation of WWIC organization as we pivot to a business / segment oriented & participant experience focused delivery model

Responsibilities

The Responsibilities

• WW Incentive Compensation Plan Design
• Build deep relationships within the segment leadership teams and gain detailed understanding of their business priorities
• Stay up-to-date on the overarching Microsoft Strategy.
• Establish yourself as the incentive compensation SME and build a strong partnering environment across all the stakeholders
• Lead the thinking and discussions related to progressive incentive compensation plan solutions and designs that drive the defined business objectives while
• keeping in mind the goal to deliver participant experiences that inspire action
• Work closely with internal WWIC resources to provide rigorous quantitative analysis (impact and feasibility and modeled costs) related to incentive design changes, components, and conceptual approaches and leverage analysis of performance to identify/recommend appropriate Correction of Errors (C.O.E.).
• Coordinate with the WWIC contest manager to define special incentive opportunities not covered by the base incentive plans (RBI, UBI, Commissions)
• Present plan design, all pertinent supporting analysis and rationale, and associated costs to you respective segment(s) executive sponsors, and SMSG LT

Policy

• Coordinate with the WWIC Policy Manager to draft any/all business rules and governing documents associated with incentive compensation plans

Quota

• Partner with business & quota management to define the quota setting methodology for all incentive compensation plans, providing any/all necessary quota setting guidance to the WWIC Quota Management team
• Understand all quota relief requests for your respective business and develop a point of view for each request Field Compensation Advisors (FCA) Team - Support
• Ensure FCA team members understand all plan changes, components, and rationale as well as any changes and rationale related to your respective segment(s) role taxonomy
• Act as the point of contact for FCAs related to your respective segment(s) incentive compensation plan and strategy
• Support and enable FCAs to have productive conversations with local field stakeholders about your respective segment(s) incentive compensation plans and strategies

Training and Communication

• Partner with WWIC communications and training team to build out and develop plan design training and communications content
• Deliver live trainings and Q&A sessions

The Competencies

• Influencing for Impact - Communicates and networks effectively. Successfully persuades and influences others.
• Trusted Advisor - Conveys professional depth and breadth, and builds strong client relationships. Effectively influences clients.
• Adaptability - Demonstrates curiosity and actively explores options. Responds efficiently to changing demands and circumstances. Functions effectively in ambiguous situations. Maintains a constructive attitude in times of stress.
• Judgment - Effectively scopes problems. Builds and applies a job-relevant knowledge base. Makes decisions with conviction.
• Drive for Results - Tenaciously pursues positive outcomes, using effective approaches to solve problems. Delivers on commitments and seeks increasingly challenging work. Takes responsibility and holds others accountable for actions, decisions, and goals.
• Collaboration - Drives alignment and teamwork within a team, department, or across organizational boundaries. Combines resources and joins efforts to achieve company-wide goals.
• Planning, Organizing, and Executing - Creates and drives plans for the implementation of individual projects and programs. Drives alignment across program stakeholders via effective communication, measurement, organization, and leadership.
• Customer Focus - Anticipates customer needs, and proactively meets and exceeds customer expectations. Recognizes the issues that customers want to resolve, and creates, or facilitates the creation of, products and services to address customer needs.

The Values
Integrity and Honesty, Passion, Open and Respectful, Accountable, Big Challenges, Self-Critical

Qualifications

• Minimum of 7+ yrs experience in incentive compensation, business management, finance management or sales operations
• Strong Executive presence and ability to engage in trusted advisor relationship
  Outstanding attention to detail with maturity in managing a global program/process across varied stakeholder groups.
• Demonstrates creative problem solving of complex business issues through analytics, data driven insights, organizational skills and sound judgment.
• Experience in Risk Management and Assessment, evaluating risks for business operations including identifying and assessing control design to optimize for efficiency and effectiveness.
• Demonstrated passion for MSFT technology.
• Excellent oral & written communication skills, including presentations and interpersonal skills across all levels of the organization.
• Ability to work effectively within a highly-matrixed organization
• Bachelor’s Degree in a related field (Business Administration, Finance, Operations, or IT) or equivalent work experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.