Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

THE AMGEN CAPABILITY CENTER IN LISBON, PORTUGAL (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities.

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Incident Response, Senior Analyst

LIVE
WHAT YOU WILL DO

The Incident Response (IR) Sr. Analyst will be part of a distributed team and will work with their global counterparts to properly manage incident preparation, identification, containment, eradication, recovery, and lessons learned.
In the capacity of Incident Response Sr. Analyst, you will contribute to all security operations standard operating procedures, field manuals, and operating instructions. As part of the investigation or remedial processes you will have to engage with key business and operational partners in handling the detection, response, and remediation of cyber related attacks on Amgen’s global enterprise.

The IR/Cyber Security Operations Sr. Analyst is a leader in Amgen’s Cyber Security Organization and is encouraged to contribute to and deliver services and projects that support the mission, priorities, and objectives of the organization. In this vital role you will:

• Execute the Global Incident Management Program in accordance with industry frameworks (e.g., SANS PICERL)
• Contribute to strategy and continuous improvement for Global Incident Response Program
• Fulfills critical role as Incident Response Commander directly responsible for IR activities throughout Amgen’s Americas Region
• Provides direction and guidance for workforce job proficiency by contributing to comprehensive professional development plans
• Lead security event monitoring, management, and response
• Deliver accurate incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring
• Ensure Service Level Agreement (SLA) compliance and process consistency to achieve operational objectives
• Contribute to integration of standard and non-standard logs in Security Information and Event Monitoring (SIEM) solution
• Revise and develop processes to strengthen Security Operations
• Partner with team including staff augmentation (Contract Workers (CW)) and outsourced services pertaining to the CSOC
• Lead coordination efforts with necessary partners to better understand activity or actions and their impact to Amgen's environment.
• Maintain and upkeep relevant playbooks for response
• Translate complex technical incidents into business language and be able to present the same to different audiences
• Demonstrate, integrate, and collaborate on improving existing information security solutions and services to address any gaps or deficiencies in the CSOC to address security risks.
• Collaborate with other Information Security teams and provide CSOC insight to where limited information security controls or solutions are present
• Lead efforts to integrate critical CSOC data into Information Security’s metrics program to enable critical strategic, operational, and tactical decision making
• Provide mentorship and training on areas of expertise to Information Security and Amgen teams
• Collaborate, maintain, and build relationships with Amgen and other parties that may impact Cybersecurity services and technologies

WIN
WHAT WE EXPECT OF YOU

We are all different, yet we all use our unique contributions to serve patients. The incident response professional we seek is a self-starter with these qualifications:

• Master’s degree or Bachelor’s degree and 0-2 years of related experience
• OR associate’s degree and 6 years of related experience 
• OR  high school diploma / GED and 8 years of related experience

Preferred Qualifications:

• Excellent written and verbal communication skills
• Passionate, collaborative and results oriented
• Demonstrated ability to coordinate/lead multiple projects/activities with competing priorities
• Excellent data-driven problem solving and analytical skills and proven experience within high performance team
• Skilled in persuasion and negotiation of critical issues
• Clear understanding of and ability to manage cognitive biases
• Attention to detail and focus on providing vetted information
• Constantly updated with current information security trends and topics
• Effective working with global, virtual teams
• Successful management of multiple priorities
• Must be team-oriented, placing priority on the successful completion of team goals
• Self-starter with a high degree of initiative
• Understand cloud technologies and platforms (e.g., AWS)
• Must be highly motivated and able to work effectively under minimal supervision

Preferred Certifications (Not discriminatory):

• CISM, GCIH, GCFE, GCFA, GRID, AWS Security Specialist or Cloud Practitioner

THRIVE
WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn, develop, and move up and across our global organization.
• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
• Flexible work arrangements.

APPLY NOW
FOR A CAREER THAT DEFIES IMAGINATION
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.