Job Title: Information Systems Specialist 
Location: Brno, Vlnena campus, Czech republic
 
About RWS:
RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.
Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.
Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
For further information, please visit: www.rws.com 
 
About The Role:
We´re looking for Information Systems Specialist to provide in-depth knowledge and support for our information systems while focusing on business priorities defined by Product Owner (PO). You will prepare and manage delivery of change requests. Together with PO you will assure the product and/or its increment delivers the expected value to internal client. 
You will be empowered when you make decision on your own, you will be satisfied in this role if you are fond of Information Systems, enjoy being the focal point for the users in a specific area, having a can do attitude and you would like to work in a fast-paced environment with a fun and friendly team. 

Responsibilities:

• Work as a super-user for selected corporate systems and manage expectation of internal clients in that area
• Manage day-to-day operational aspects of change management
• Create and execute work plans and revise as appropriate to meet business needs and requirements
• Identify and analyze new business needs of internal clients
• Scope process/system improvements based on agreed requirements and manage their implementation with approved vendor, ensure requirements specifications are complete, current, and stored appropriately
• Prepare specifications, process diagrams, and system flow charts where applicable or required
• Discuss infrastructure requirements with vendors and internal IT team
• Maintain up-to-date user guides, tutorials and documentation in written or multimedia formats. Release new versions to appropriate audience.

Requirements:

• University degree or High school with an equivalent experiences
• 2 - 5 years general IT experience
• 1+ years of Customer Focused Business Experience (Preferably Technical Support functions)
• Basic Business Analysis, IT analysis and modelling skills (UML, BPMN)
• Advanced user skills of Microsoft Excel
• Microsoft SharePoint, Dynamics NAV, CRM products or similar preferred
• Basic knowledge of MS SQL, Microsoft BI or other analytics tools
• Advanced user of corporate and workflow-based systems preferred
• Intermediate knowledge of spoken and written English
• Ability to manage projects in a fast-paced environment
• Strong organizational, communication and problem-solving skills
• Positive, open-minded team player
• Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment.

We offer:

• Competitive salary with quarterly bonuses
• A comprehensive benefits package (5 weeks of vacation, 2 sick days, meal vouchers, cafeteria plan).
• Flexible working hours (core time 10 am – 3 pm) and Home Office (upon agreement with manager).
• External training and a lot of internal training which offers opportunities to support your growth (e.g. Scrum, English language lessons).
• The opportunity to work on projects for some of the most innovative brands in the world, often before products are released to the general public
• Agile teams – you can work on a variety of projects and problems that interest you ( https://agile.moravia.com/ )
• Chance to put your ideas into practice and engage with hundreds of employees globally, therefore an English-speaking environment.
• New offices in the city center with relax zones and a big terrace with a grill. Parking place and bicycle room.

 Does the position sound interesting? Send us your CV together with a short cover letter, so we can better understand your vision of future employment.
 
Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch  
 
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 
We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   
Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.