TECHNOLOGY SERVICES GROUP (TSG) is the central infrastructure services group with a proven track record of innovating to help BNY Mellon and its customers have most reliable, nimble and cost-effective solutions in the financial services market place. BNY Mellon App Engine technology is leading edge with industry first PasS/IaaS fully integrated solution, combined with enterprise standards for developers.

 

TSG is building next generation scalable, efficient data center as a service using the latest innovation infrastructure. Building on top of the cloud deployments in BNY Mellon, we are aggressively automating and bridging the green field cloud with the existing virtual computing environments.

 

The Production Control team provides 24x7 support for all batch requests and one-time changes. The team monitors and enforces defined OLAs and SLAs and handles targeted application recovery supporting multiple ESP (Automated Workload Scheduler) environments. Production Control processes mainframe and distributed requests, handles abend resolution, maintains exception alerting logic and works closely with application-aligned support on batch-oriented requirements. The management scope of Production Control includes Production, DR and Test environments and is concentrated on monitoring and recovery elements.

Key responsibilities include:

• Abend Recovery

• Request Processing
• Batch Scheduling
• Incident Escalation 
• Incident / Problem Management
• Metric Reporting
• Code Deployment 

 

Infrastructure Operations Administrator-Advanced->> Contributes to the functionality of the infrastructure operations division. Performs and assists in leading file transmission and equipment hardware support services. Handles unique and more complex issues. Performs regular preventative maintenance, equipment alignment and calibration. Evaluates and selects replacement alternatives. Leads support staff in the operation of tape destruction and rotation. Serves as a liaison between support and management. Researches and recommends changes in the tape rotation process. Reviews assigned file transmission requests to ensure they are completed by BNY Mellon approved standards. Assists in supporting the achievement of team objectives.

Qualifications

• Secondary education (high school diploma or equivalent), or equivalent work experience is required.
• Three to five (3-5) years of experience is preferred.
• Experience in the securities or financial services industry is a plus.
• Batch Processing via automated scheduling tool (Workload Automation ESP series or comparable software tool) 
• z/OS
• TSO/ISPF
• JCL
• Encore
• Service Now
• Remedy
• Microsoft Office

 

Preferred Qualifications:

• UNIX/Windows OS Knowledge
• Shell Scripting

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: United States-Tennessee-Nashville
Internal Jobcode: 45411
Job: Information Technology
Organization: Technology Services Group-HR06725
Requisition Number: 2002060