At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Care to join a growing Sales Team that just happens to be part of a company that cares about the carbon footprint? That Forbes has named one of the World’s Best Employers and one of the Best Employers for Woman in 2020? Siemens EDA is seeking a Renewal Sales Representative (RSR) with a passion for B2B Sales. If you have a gift for building customer relationships over the phone, an ownership attitude, 1-2 years business related experience, are team oriented and are target driven, then you may have found your dream job… JOB DESCRIPTION The Renewal Sales Representative works with existing customers to renew their perpetual support contracts. The renewal is evidence that the customer has committed to continue their relationship with the company. The Renewal Sales Rep primarily interacts with customers and/or partners via the telephone. They are responsible for not only retaining support revenue, but also reinstating customers on support and uncovering Software and Training/Services. The Renewal Sales Rep is responsible for meeting/exceeding the Renewal Sales Revenue Quota. As such, this is a sales role. KEY RESPONSIBILITIES Work proactively with assigned customers to prepare for the successful renewal of support contracts. Build relationships with the influencers and decision makers within assigned customers. Maintain good industry and business knowledge. Maintain an excellent level of product knowledge as is relevant for assigned customers. Prepare renewal quotes for maintenance and support contracts consistent with expected timelines and policies. Contact and follow-up with customers to ensure timely renewal of support contract. Serve as liaison between customers and appropriate company departments to resolve escalated questions and issues and to maximize customer satisfaction in relation to renewals. Work with broader account team to provide seamless customer interactions. Manage negotiations with customers on pricing and price increases. Effectively communicate company messages, value propositions, etc. verbally and in writing. REVENUE GENERATION Learn and use the systems required to complete the renewal, track progress, forecast and report results. Escalate issues as they arise to ensure timely resolution. Submit order for processing and invoicing. Track non-renewal including reasons for decline. Prepare forecasts of renewal bookings. Participate in forecast reviews. Generate leads for additional products and training/services. Responsible for achieving/exceeding renewal sales quota. QUALIFICATIONS Excellent time management skills and the ability to prioritize tasks to ensure effective and timely follow-up. Motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams. Ability to organize, prioritize, complete activities and meet deadlines. Excellent oral and written communication skills. Possess a high degree of honesty, integrity and ability to maintain confidentiality. Professional image and interpersonal skills. Good decision-making ability and insightfulness. Knowledge of the technology industry and typical product deployment. KEY COMPETENCIES FOR SUCCESSFUL CANDIDATES Driven to action Ability to engage executives (internal and external) Rapport building and conflict management skills Capacity for creative and innovative thinking and analysis Sales and solutions focused Proactive and responsive EDUCATION Required BS, BA or Equivalent Work Experience EXPERIENCE 1-2 years of professional experience. Working knowledge of CRM applications is desired. Where permitted by applicable law, Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements, and in accordance with an accommodation based on legally protected reasons. #LI-EDA #DISW #LI-HYBRID #LI-KM1 Organization: Digital Industries Company: Siemens Industry Software Inc. Experience Level: Experienced Professional Full / Part time: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. 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