Primary Function The primary role function is to deliver daily proactive outbound communication to Eatons EWS channel partners. The person will be responsible for collaborating with EWS channel accounts, responsible for delivering revenue growth from the nominated account in line with the annual business revenue plan. They will be expected to be responsible for all aspects of account management including profiling, contact management and regular pipeline forecasting. They will also be responsible for delivering Eaton market messaging into the EWS channel Specific Functions 8 Daily proactive calls into the assigned EWS channel reseller account base. Support of External channel sales team Answering of inbound enquiries from assigned reseller account base Daily usage of C360 to manage resellers, contacts, and pipeline Daily usage of Bidman for the purpose of raising quotations Regular contact with internal teams to resolve customer questions and issues Provide weekly reporting update to the EWS customer and its key partners. Qualifications Specialized Knowledge Education / Experience: Bachelor’s degree (BS/BA) from an accredited institution or equivalent professional degree Local/Native Language Capabilities. Strong English capabilities Minimum 4-5 years of electrical • Demonstrated technical expertise and unique knowledge in the area of expertise Technical & Tool Competencies: TECHNICAL COMPETENCIES Excellent and Comprehensive knowledge of Eaton’s and competitive products and services (including legacy units). Technical sales aptitude and analytical skills. Unique specialized knowledge with regards to assigned products and/or solutions, is “the” expert for one or several complex products groups/solutions. Familiarity with complex electrical product application and technical specifications. Ability to interpret complex customer specifications and drawings (electrical and mechanical). Knowledge of International and National Electrical Standards (IEC, CE, CSA, NEC, UL, NEMA, etc.). Proficient in creative problem solving, conflict resolution, and managing priorities. Additional Information BUSINESS COMPETENCIES Negotiation skills. Selling skills. Market, Industry, Channel and Competitive Knowledge. Strong Customer Service Skills accompanied by Customer focused mindset. Demonstrated ability to take ownership of an assignment and customer satisfaction. Drive for results and collaborative style. Excellent Communication and Interpersonal Skills (Written and Verbal). Build and maintain positive customer relationships through active listening, prompt resolution of problems, and projecting a positive, professional attitude. Business Acumen and Navigation Skills (Corporate structure, Channel structure, etc.). Teamwork, networking and continuous learning skills. Ability to apply project management methodologies and strategies to reduce potential project risk throughout the duration of the project lifecycle. Adapting and driving change and process improvements. Exceptional organizational and computer skills required to manage and organize high volume and diverse transactions. Export business rules and knowledge may be required. TOOL COMPETENCIES Microsoft Office (Word, Excel, Outlook, PowerPoint, Internet Explorer). Proficient in Tools and Applications required for job function (Bid Manager, ERP, CRM and other software). Detailed and advanced knowledge and competency in Eaton proprietary tools and applications: ERP, CRM, Case Management, and other Eaton Tools (Bid Manager, JOE, etc.). Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Sales Region: Europe, Middle East, Africa Organization: ES EMEA Sales and Marketing Core Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote Does this position offer relocation?: No Travel: Yes, 10 % of the Time