Great that you're thinking about a career with BSI!

Do you believe the world deserves excellence?

As the leading global business standards company BSI helps over 72,000 clients worldwide to improve their businesses. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence so that they perform better, manage their risks more effectively and achieve sustainable growth and in doing so we touch the lives of many across the globe.

The Telesales Advisor (French Speaker) is responsible for generating revenue, both directly and indirectly for BSI through pro-active telephone activities. This also includes targeting existing and potential new clients, and qualifying enquiries.

As a Telesales Advisor (French Speaker), you will:

• Handle inbound telephone enquiries for training courses.
• Ensure that the customer/delegates receive the most relevant information for their needs.
• Receive web generated enquiries and follow up to “close the sale”
• Work with and provide appropriate support to the field-based sales staff.
• Proposing qualified sales visits and provide quotations to the customer.
• Ensure that the enquiry is systematically followed up.
• Maintain sales activity data in the CRM
• Provide a weekly activity report.
• Outbound telesales activity including - action all sales enquiries to achieve revenue directly and indirectly

Your Key Performance indicators will be:

• Achieve/exceed set targets
• Ensure all sales leads are qualified and actions set.
• Generate new business & sales opportunities via professional handling of incoming calls and proactively making outbound calls.
• Conversion of enquiries to visits, quotes and sales revenue
• Production of activity summary report
• Maintenance and update of client records
• Course Occupancy

We are looking for a Telesales Advisor (French Speaker) with excellent communication and interpersonal skills preferably with previous experience in a telephone sales or customer facing environment.

So, if you are:

• Bright, engaged and positive with a can-do attitude
• Proficient in English and French
• Able to thrive on a pressurised environment
• Motivated by working to targets and incentives
• Self-motivated
• Prepared to proactively seek sales opportunities.
• Able to construct effective proposals and quotations.
• Organised, efficient and methodical in approach to administration.
• Computer literate
• Able to understand the range of products and interpret customer needs

We are waiting for you application!

Our Excellence Behaviours: Customer Focus, Accountability, Respect, Communication, Achievement & Leading and Managing others