Position Description: About Lenovo: Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all! Lenovo is not just another technology company. We make the technology that powers the world’s best ideas. We design tools for those who are driven by accomplishment. We are the company that powers the people who Do. The engine that helps them Do more. Do better. Do what’s never been done. And we are united in the quest to help our users defy the impossible. Who You’ll Work With: At Lenovo, we manufacture one of the world’s widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/o¬ffice solutions, software and services. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. IDG (Intelligent Device Group) – The IDG at Lenovo houses our PC and Smart Devices. We combine investment in high-growth segments (workstations, gaming, visuals, thin and light devices) with new innovation in the smart device categories and continue to explore new opportunities across AR/VR, artificial intelligence (AI), Internet of Things (IoT), security and as-a-service solutions. We are seeking an enthusiastic, career-minded professional to join our Inside Sales Support Team. The ideal Inside Sales Support Representative must be able to work in a high intensity, high velocity work environment, detailed-oriented, self-starter, a problem solver with a desire to find efficiencies and optimization in day to day processes. This position will be responsible for focusing on Customer Service and Satisfaction, troubleshooting issues and problem resolution, and providing, proactive follow-up, product information and overall account/partner support. You will also be responsible for teaming with various departments crossing over into operations, logistics and product management. Your ability to leverage and connect these resources in your mission to serve our partners and our internal needs will be key. Why Lenovo? Lenovo is a US $50 billion Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world. We are #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST global brands. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. #### Position Requirements: \-       1-3+ years of Sales Support experience, Channel and IT sales preferred. \- Strong working knowledge of MS Office skills especially Word, Excel and Outlook \- Intermediate skill level of MS PowerPoint an advantage \- SAP & Microsoft Dynamics experience an advantage. \- Is expected to manage multiple priorities \- High level of customer service \- Have a high level of attention to detail \- Follow a process, and interact with other functions including, product team, sales, pricing, fulfilment, and sales operations. \- Performs independently without supervision \- Is proactive and acts quickly with a sense of urgency \- Previous sales support and same industry preferred. \- Demonstrated ability to handle stress under pressure; capable of remaining calm & professional when dealing with demanding customers \- A completed university or college degree preferred. \- Strong interpersonal skills and excellent verbal and written communication skills. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.