Primary Function The primary role function is to deliver daily proactive outbound communication to Eatons EWS channel partners. The person will be responsible for collaborating with EWS channel accounts, responsible for delivering revenue growth from the nominated account in line with the annual business revenue plan. They will be expected to be responsible for all aspects of account management including profiling, contact management and regular pipeline forecasting. They will also be responsible for delivering Eaton market messaging into the EWS channel Specific Functions 8 Daily proactive calls into the assigned EWS channel reseller account base. Support of External channel sales team Answering of inbound enquiries from assigned reseller account base Daily usage of C360 to manage resellers, contacts, and pipeline Daily usage of Bidman for the purpose of raising quotations Regular contact with internal teams to resolve customer questions and issues Provide weekly reporting update to the EWS customer and its key partners. Qualifications Specialized Knowledge Education / Experience: Bachelor’s degree (BS/BA) from an accredited institution or equivalent professional degree Local/Native Language Capabilities. Strong English capabilities Minimum 4-5 years of electrical • Demonstrated technical expertise and unique knowledge in the area of expertise Technical & Tool Competencies: TECHNICAL COMPETENCIES Excellent and Comprehensive knowledge of Eaton’s and competitive products and services (including legacy units). Technical sales aptitude and analytical skills. Unique specialized knowledge with regards to assigned products and/or solutions, is “the” expert for one or several complex products groups/solutions. Familiarity with complex electrical product application and technical specifications. Ability to interpret complex customer specifications and drawings (electrical and mechanical). Knowledge of International and National Electrical Standards (IEC, CE, CSA, NEC, UL, NEMA, etc.). Proficient in creative problem solving, conflict resolution, and managing priorities. Additional Information BUSINESS COMPETENCIES Negotiation skills. Selling skills. Market, Industry, Channel and Competitive Knowledge. Strong Customer Service Skills accompanied by Customer focused mindset. Demonstrated ability to take ownership of an assignment and customer satisfaction. Drive for results and collaborative style. Excellent Communication and Interpersonal Skills (Written and Verbal). Build and maintain positive customer relationships through active listening, prompt resolution of problems, and projecting a positive, professional attitude. Business Acumen and Navigation Skills (Corporate structure, Channel structure, etc.). Teamwork, networking and continuous learning skills. Ability to apply project management methodologies and strategies to reduce potential project risk throughout the duration of the project lifecycle. Adapting and driving change and process improvements. Exceptional organizational and computer skills required to manage and organize high volume and diverse transactions. Export business rules and knowledge may be required. TOOL COMPETENCIES Microsoft Office (Word, Excel, Outlook, PowerPoint, Internet Explorer). Proficient in Tools and Applications required for job function (Bid Manager, ERP, CRM and other software). Detailed and advanced knowledge and competency in Eaton proprietary tools and applications: ERP, CRM, Case Management, and other Eaton Tools (Bid Manager, JOE, etc.). What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: Europe, Middle East, Africa Organization: ES EMEA Sales and Marketing Core Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote Does this position offer relocation?: No Travel: Yes, 10 % of the Time