Inside sales Specialist-内部销售/客户专员
法如国际贸易有限公司ShanghaiUpdate time: May 8,2019
Job Description

工作职责:

1. 通过独立开发,客户介绍以及市场活动等各种渠道获得负责区域内的销售线索

根据销售线索电话联系潜在客户,为所支持的外部销售预约争取产品演示机会,并根据演示的应用需求,地理环境及其他情况合理安排演示日程

Contact potential customers to qualify leads. Provide required information and schedule product demonstrations for outside sales staff. Determine demonstration requirements based on a range of factors including applications, geography and staff availability.

Communicate information concerning demonstration requirements and coordinate schedules with potential customers and outside sales staff as appropriate. Document records regarding potential customer in computer database.

2. 在CRM系统数据库中录入并维护客户信息

Key in and maintain customer information in CRM.

3. 在售中及售后为所支持的外部销售提供所有协助, 包括但不限于标书准备,报价,折扣申请,付款方式申请,下单,跟踪发货,回款,安排客户培训等

Develop and communicate recommendations for advancing the sales process. Communicate with outside sales staff to obtain required data and prepare sales quotations based on specifications provided. Apply appropriate pricing and discounts based on established pricing policy and obtain authorization for special pricing or other non-standard elements of quotations. Review quotations for accuracy and issue to potential customers.

Generate revenues by providing ongoing customer contact and by closing opportunities.

Assist with lead generation through cold calling and obtaining referrals in conjunction with marketing staff and other resources to ensure that assigned territories have sufficient leads and opportunities in order to generate demos.

4.担任销售团队与公司其他部门的沟通桥梁,为销售流程,模式及系统的优化提供建议

Receive and review purchase orders. Validate against quote and confirm details with customers. Prepare Contract Review; attach purchase order and electronic customer records and issue to accounting for review and credit authorization.

Facilitate communications among the sales team. Make recommendations for improving the sales process, approach and systems.

Perform or assist with any departmental operations, as required or directed to maintain work flow and meet schedules and requirements.

Update database in Salesforce.com and generate reports as required


任职资格:

1. 机械制造,计算机科学,工商管理,国际贸易,市场营销或其他同等学历

Diploma in mechanical engineering, computer science, business administration, international trading, marketing or similar

2. 至少1~2年内部销售或客户服务经验

At least 1-2 years working experience with knowledge of inside sales or customer service

3. 优秀的沟通技巧以及英语技能

Excellent communication and English language skills

4. 独立工作能力以及团队合作精神

Excellent individual and a team worker


Main Responsibilities

1. Contact potential customers to qualify leads. Provide required information and schedule product demonstrations for outside sales staff. Determine demonstration requirements based on a range of factors including applications, geography and staff availability.

2. Communicate information concerning demonstration requirements and coordinate schedules with potential customers and outside sales staff as appropriate. Document records regarding potential customer in computer database.

3. Develop and communicate recommendations for advancing the sales process. Communicate with outside sales staff to obtain required data and prepare sales quotations based on specifications provided. Apply appropriate pricing and discounts based on established pricing policy and obtain authorization for special pricing or other non-standard elements of quotations. Review quotations for accuracy and issue to potential customers.

4. Generate revenues by providing ongoing customer contact and by closing opportunities.

5. Assist with lead generation through cold calling and obtaining referrals in conjunction with marketing staff and other resources to ensure that assigned territories have sufficient leads and opportunities in order to generate demos.

6. Receive and review purchase orders. Validate against quote and confirm details with customers. Prepare Contract Review; attach purchase order and electronic customer records and issue to accounting for review and credit authorization.

7. Facilitate communications among the sales team. Make recommendations for improving the sales process, approach and systems.

8. Perform or assist with any departmental operations, as required or directed to maintain work flow and meet schedules and requirements.

9. Update database in Salesforce.com and generate reports as required.

Qualifications:

1. Diploma in mechanical engineering, computer science, business administration, international trading, marketing or similar;

2. At least 1-2 years working experience with knowledge of inside sales or customer service;

3. Excellent communication and English language skills;

4. Excellent individual and a team worker.

职能类别: 销售行政助理 客服专员/助理

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上班地址:上海市徐汇区平福路188号聚鑫科技园2号楼1楼

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