Inspired Meeting Planner
AccorDubaiUpdate time: September 29,2021
Job Description
- Follow up on billing procedures, ensuring deposits and credit applications are received within acceptable timeframes.
- Ensure client files are kept organised and current with all required information.
- Conduct pre-conference/event meetings with clients and relevant departments to confirm all relevant details are communicated.
- Must be flexible to accommodate irregular and/extended hours.
- Conduct any site inspections as required.
- Attend necessary meetings in relation to any Catering, Conference Services or Events.
- Establish and maintain rapport with clients, prior to, during and post conference by exceeding their expectations and encouraging repeated business.
- Liaise with F&B Department to review status of business, schedules and any information pertinent to the department operation.
- Ensure accurate and timely information are given to Conference and Banqueting team so that to provide a better service for the guests.
- Ensure appropriate space is blocked to accommodate the group requirements.
- Monitor and handle inquiry calls within 24 hours.
- Meet with clients to work out the details of their function and escort clients through the property and highlight features of facility as well as available services.
- Liaise with Executive Chef to plan special requests for clients and special event menus.
- Ensure that all definite functions are detailed accurately on Banquet Event Orders (BEO)on a timely basis.
- Conduct BEO review meeting andensure any changes are communicated to respective department so that to best service the guest.
- Attend designated meetings.
- Foster and promote a cooperative working climate between the departments.
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