WE MAKE A DIFFERENCE
Lots of companies love to say they’re different. But only a few actually are.
AIA is different, because of the difference we make in people's lives.
We’re committed to helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to help us make a difference - to be the difference - we want to hear from you.

The Opportunity:

This is an exciting opportunity to join the AIA Group Administration team on a 12 month contract where you will be responsible for the day to day processing of policies and premiums. In this role you will play an essential role in providing a superior level of service to our Third Party Administrators, Members and Advisers, as well as internal and external stakeholders.

To do this successfully you will:

• Manage case work across all policies and premiums on a daily basis
• Maintain quality of administration through compliance and ensure AIA administration guidelines and standards are met
• Achieve daily SLA targets across all funds
• Respond to fund and adviser queries in a timely manner
• Investigate and escalate complex queries and decisions internally and externally

Successful applications will demonstrate:

• Experience in the Life Insurance industry (not essential)
• Strong administration skills
• Sound customer service and written and verbal communication skills
• Intermediate Microsoft Office Suite skills especially in Excel
• Strong attention to detail
• Ability to self-manage and meet deadlines

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australian’s and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers
• Flexible working arrangements

Applications close on Sunday, 5th December 2021

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

Emily.Tey@aia.com

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.