• Title: Integrated Producer
• Reporting To: Kim Bithel / Sukhi Jhitta
• Location: London, UK (Hybrid)

 

RWS

RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.  

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.  

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.  

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  

For further information, please visit: RWS  

 

About Creative Production

RWS Global Creative Production team, is a full-service, creative content production agency that works with brands and agencies to amplify and extend integrated campaigns across any market, any channel and any media. We are small hands-on team, that works as part of the world’s leading provider of technology-enabled language, content management and IP services. With over 68 offices in 39 countries and over 7000 employees. 

 

Job purpose

This role is a key part of the Global Creative Production operation to build and manage client relationships and deliver multi-channel content to our clients.

Working within the Account Management / Project Management team, the hybrid role is to manage integrated, multi-lingual projects from brief through to delivery, ensuring they meet client/agency deadlines and are commercially profitable.

Supported by an Account Director, the purpose of the role is to work with the clients, understand their requirements and work with RWS’ teams and partners to deliver. You will be the day to day client contact –managing the delivery of projects, seeking opportunities within the client accounts to increase revenue and profit. 

Projects will be heavily production focused, and you will be required to work across all media types to manage and understand the delivery of short and long form content. This can include global campaigns that covers the localisation, trafficking and delivery of TV, social, programmatic/dynamic builds, press, EDMs and DOOH assets. In addition, you will also be required to manage projects inline with our other core service lines including design origination, strategy validation, cultural consultation, transcreation and localisation.

 

Key responsibilities

Project Management and Production

• Lead and manage integrated briefs and follow up with a response to brief, estimates and production schedules.
• Delivery of integrated localised campaigns with a focus on moving image, audio production, ATL clearance plus trafficking and delivery.
• Manage client communications – including regular internal and external status updates, ensuring work is being delivered to a high standard and on time, keeping all internal stakeholders up to speed with project progress.
• Working with production partners for post-production to include freelance editors, motion designers, designers, artworkers, post-production facilities including audio and edit
• Troubleshoot internal and external issues as they arise, ensuring you escalate internally where required.
• Ensure approval processes are adhered to for all stages of the project and a clear audit trail is kept.
• Be responsible for delivering accurate briefs into and out of RWS across all channels.
• Act as a brand ambassador and brand guardian – challenging where appropriate.
• Build a strong relationship with the creative, design and production teams internally.
• Understand the quality control process and ensure steps are adhered to throughout the lifecycle of the project.

Client Management and Operations

• Develop and maintain a strong relationship with clients and understand their business and requirements.
• Understand the creative agency and brand process and to consult through this process on where RWS can support and our role.
• Develop and maintain relationships with creative, brand agencies and media agencies to support the delivery of campaigns.
• Understand the creative objectives and strategy that we receive and ensure this is communicated to RWS’ creative networks.

Financial management

• Full project/campaign budget management – including estimating, cost reconciliation, raising all POs, invoicing and forecasting.
• Ensure billing is processed and completed in time for month-end and any month-end forecasts are submitted on time.

 

Skills & Experience

• +3 years within creative, design and production based environment
• Solid understanding of ATL delivey to include media schedules and plans, clearance, trafficking and delivery/publishing to all platforms
• Experience gained from a creative agency, content agency, or production agency
• Experience working with creative agencies, brands and media agencies
• Experience working across multiple client accounts and sectors
• Client engagement and ability to organically develop an account and increase revenue
• Excellent communication skills
• Excellent planning and organisational skills and the ability to multitask
• Solutions and deadline oriented
• Strong financial skills
• Strong negotiating skills
• Strong knowledge of managing integrated content
• Demonstrable experience working across multiple brands and output channels and project types such as: Brand development / Campaign extension / Integrated design / Digital / Brochures / ATL channels / POS / Magazine
• Ability to estimate tasks, efforts and deliver to agreed timescales
• Flexible, with ability to prioritise and adapt quickly to changes as necessary
• Team player with excellent verbal and written communication skills
• Self-motivated and able to work with different teams and some quick turnaround projects
• Ready to share knowledge and train accordingly
• Proactive to learn new skills within a development framework
• Production & efficiency focussed that meet our commercial needs
• Proactive to input on projects / process
• Relationship building across depts.
• Good time management & attendance

 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.  

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.