Intern, CRM & Retention
Mercedes-Benz�??点: kuala lumpurUpdate time: November 29,2021
Job Description

Job Reponsibilities:
- Assist Product Development team to follow up with working committee on the progress of the upcoming product preparation.
- Assist Customer Retention team in preparation of monthly customer retention report.
- Generate report in Report Manager on daily basis and ensure that all information are accurate prior sending out to brand partner and Finance & Controlling.
- S end the maturing contracts leads to dealer on monthly basis and collect feedback from dealer in timely manner.
- Send contract details/report to Datapos in monthly basis for issuance of retention letter.
- Assist in Planning & Developing Customer Retention Strategy.
- Other Ad-hoc tasks.

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