Established in 2008, Ubisoft Chengdu is one of the key game studios in western China and a full-fledged production center, with over 320 talents contributing to Ubisoft’s line-up. We have a strong track record of co-development on Ubisoft’s biggest brands such as Assassin’s Creed®, Skull and Bones™ and For Honor®, as well as developing casual games such as Rabbids party game and bringing hit titles to Switch.  

Meanwhile, we are also a pioneer in cutting-edge technology driving Ubisoft’s “games as a service (GAAS)” ethos. Chengdu’s technology team develops products that empower production teams to make educated, data-driven decisions on hit Ubisoft brands.

To find out more, please visit our website: http://www.ubisoftgroup.com or our WeChat account (UBISOFT育碧or 育碧招聘).

Your role

The Intern IT Technician, reporting to the IT Team Lead and part of the Production Services team is responsible for delivering on-site support on the hardware and software of the Ubisoft Chengdu studio, employees and teams, while maintaining a high level of customer support aligned with both the world-wide IT standards and the local business needs. And opportunity for possible official contract is reserved.​

What you will do

•              Respond to user requests for service, troubleshoot problems and help develop solutions.

•              Build, deploy and maintain new workstation and build machine environment for employees according to group standards.

•              Support PC hardware components, desktop operating system software, and application software.

•              Perform minor repairs to equipment and arrange for other servicing needs.

•              Record activities, solutions and other responses to request for service.

•              Assist in maintaining inventory records and documentation for equipment.

•              Contribute to technical documentation and participate in policy, procedure, and standards development.

•              Provide backup technical support for network including router, firewall, and wireless access point.

•              Maintains open communication and positive working relationship with staff.

•              Perform other duties/projects as assigned.

What you should be equipped with

•              Computer Science, Information Technology, or Management Information Systems major

•              Minimum GPA of 75%

•              Strong verbal and written communication in both English and Chinese

•              Excellent analytical and problem-solving skills

•              Ability to work well in teams

•              Strong work ethic and attention to detail