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The AIA Philippines Enterprise Digital Transformation Office has an exciting opportunity for a highly collaborative and capable Internal Controls Expert & Leader – Principal, Digital Transformation Process Risk Management & Internal Control Automation. The successful candidate must have strong Process Design and Internal Controls/Process Risk experience and the ability to build relationships and influence successfully in a fast-paced, highly matrix organization. In addition, the candidate must have demonstrated success in providing thought leadership and methodologies to help our Project Delivery Teams, Process Owners/Project Owners and Operational Risk Management Team better manage the Group Office Internal Controls Automation Mandate to allow us to take digitalize our business processes whilst mitigating the risk of operational loss, process failures and fraud through the implementation of a robust controls framework.

The Transformation Office has the mission to streamline and digitalize our business through the delivery of Technology, Data and Analytics Projects. The team will focus on: Delivery Excellence and Program Governance, Program Risk Management, Internal Control Automation, Digital Quality Delivery and Change Management.

The Principal’s is responsible for the program wide execution of the internal controls automation strategy in partnership with our Project Delivery Teams, Process Owners/Project Owners and Operational Risk Management Team to enable consistent, repeatable, scalable, and optimized processes with automated internal controls to decrease risks associated with the introduction of new digital processes.

Provide Thought Leadership and Expertise: Internal Controls Design Best Practices

• Provide subject matter expertise related to the process and controls across Distribution, Operations, Marketing, Finance, and IT impacted by the TDA Program.
• Ensure that knowledge is current to changes in regulatory guidance, industry standard methodologies, and areas of focus/hot topics.
• Partner with Transformation Delivery Excellence Principal to ensure project plans, resource plans and status reports duly capture scope of activities necessary to execute the Internal Controls Automation mandate.
• Partner with Head of Operational Risk, Project Sponsors, Project Owners, Process Owners, and Project Teams to ensure future state designs are in accordance with group Internal Control Automation Mandate.
• Review and govern Project Submissions of Current State Processes and Internal Control Weaknesses; Review and evaluate risk implications and provide thought leadership and appropriate action plans to address control weaknesses in the future state process designs and business requirements.
• Conduct periodic workstream meetings throughout Project Lifecycle with project teams, policy and process owners to ensure new processes/controls are effective and achieving defined business outcomes/ROI, for example, better collection rates, cost savings, etc.
• Ensure that the TDA Projects’ process documentation, Risk and Controls Matrix, and identification of entity level, key and standard controls are sufficiently designed according to the COSO Framework.
• Ensure Process Documentation is auditable utilizing a risk based internal audit and process walkthrough approach.
• Co-conduct local reviews and sign-offs of project documentation with Process Owners, Project Sponsors/Owners, and Operational Risk Head.
• Oversight of the appropriateness of process failure risk assessment impacted by transformation programs against AIA Group and AIA PH policies as well as regulatory obligations.
• Oversight of the provision of effective preventive, detective and monitoring controls within the design of transformation projects to ensure design and effectiveness.  

Successful Transition of Internal Controls and Future State Process to Business as Usual

• Work with Transformation Change Management Principal to ensure Process Owners and processors acceptance and training of new process, procedures and internal controls is complete.
• Handhold Process Owners post go-live with initial review, updating and execution of key reporting controls (e.g. cross-filing reconciliations, variance analysis)
• Prepare and store control evidence for the centralized report population Review and update relevant policies and procedures, as applicable; Transition to Process Owners post go-live.

Program Management Reporting

• Support the preparation, review and distribution of project management reporting, metrics/ KPIs and dashboards on a weekly, monthly and quarterly basis, as required.
• Standing member of Project Steering Committees and TDA Steering Committee
• Prepare Internal Control Workstream presentation material, including analysis, commentary and Internal Control Automation tracking against Group mandate for Project Steering Committees and TDA Steering Committees.

Qualifications

• Bachelor's degree (in Accounting, Finance, Business Administration, Accounting Information Systems or related field preferred) and an appropriate certification in accounting and/or auditing is required, including a CPA, CIA, CISA and/or PMP (any)
• 8+ years of experience in Financial Services/Insurance & technology space with project management or business analyst experience required.
• Demonstrated ability in a senior internal control or other process/project management role with experience in similar roles in large organizations, Big 4 audit firms, or other consulting firm, highly preferred
• Excellent communication, collaboration and presentation skills
• Well-developed analytic and problem-solving skills.
• Highly organized with ability to manage multiple priorities and deliver assignments on time.
• Excellent listening, written, and verbal communication skills.
• High degree of integrity including ability to handle sensitive or confidential information with professionalism.
• Solid understanding of the COSO Framework & Philippine Auditing Standards
• A maintained knowledge base of industry practices to ensure standard methodologies are always considered

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