Internal Sales Executive Mass Markets
RS ComponentsShanghaiUpdate time: January 1,1
Job Description
终身制
Company Introduction
RS Components is a trading brand of Electrocomponents plc, the global distributor for engineers. With operations in 32 countries, we offer more than 500,000 products through the internet, catalogues and at trade counters to over one million customers, shipping around 50,000 parcels a day. Electrocomponents is listed on the London Stock Exchange FTSE 250 and in the last financial year had revenues of £2bn.
Role Purpose
The inside sales representative role is to deliver and drive excellency in delivering RS value propositions to our customers in supporting Sales & Profit growth. Deliver customer centricity by providing positive customer experience end to end from pre-sales to post sales activities for our high value customers. Deliver high touch, high engagement, solution-focused to our valuable customers.
Key Accountabilities
- Work closely with Account Managers and responsible for Monthly Billing target and Margin target achievement.
- Responsible for commercial priorities by delivering the needful priorities to our customers to strengthen our revenue in this area. This includes involvement in bids, contract negotiation, and e-Solution adoption. Well understand customer needs and provide professional and gracious service to customer.
- On day to day, responsible for quotations and follow up emails and calls. For email and quotation, our service level to response to customer is within same day
- Support and improve customer experience with e-Solution. Work closely with Account Managers and e-Solution partner to improve on adoption rate.
- Deliver a high performance culture with consistent standard and quality for your customers.
- Identify sales opportunity, for instance any buy signal during the communication. Enhance upselling and crossing selling where feasible.
- Deliver better results through the Company sales program – campaign, discount, and cross selling opportunity.
Knowledge, Skills and Qualifications Required
Qualifications and requirements
- Good experience in B2B telesales.
- Passionate with Customer Relationship and account development
- Excellent communication skills both internal and external.
- Prefer bachelor degree.
- Ability to speak Mandarin is essential
- Demonstrated experience in working with Greater China clients
Offer / how to apply:
Please apply online, uploading your CV in English or send your resume to tina.hu@rs-components.com.
In return we offer an outstanding benefits package, which includes local pension scheme, health benefits, life assurance, and career development to rival any global organization.
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