店铺经理/店长——Isabel Marant(上海IAPM)
传思译奥商贸有限公司ShanghaiUpdate time: August 26,2019
Job Description
Experience:
- Managment background - At least 2 years of store managing experience for a high end retail brand. Been responsible for the daily sales, operations and staff. Worked independently to meet organizational needs.
- Experience - At least 2 years of experience of managing and developing a team with 5 people or more. Developed employees to a higher position.
- People development - Experience of develop, train and forster growt of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
- Sales and Service - Experience from training people in sales and service. Constant secure that the whole team deliver service on a high level and above for all clients. Developed staff from basic service level to high level. Worked with client books and how to drive traffic to the store.
- Analyzing - Experience of analyzing sales figures, KPI and take required actions. Take actions when needed. Worked with focus plans to improve the results and constant follow ups.
- Business Drive - Focusing on ensuring sales, service and sales thru
Skills:
- Sales driven and result oriented Focusing on ensuring sales, service and sales thru,have the ability to see the weaker points and how to improve them.
- Organized and service minded . Ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
- Fluent in English (able to communicate and understand information from Isabel Marant)
- Proifiency in Excel/Word/Outlook
- A social and outgoing personality
- Reliable and punctual - Sending in reports in time, answering emails in time,take actions recuired and always follow deadlines.
- Highly motivated, self initiative and yet a team player - Take own initiative for improvements, ability to come up with own and new solutions for improvemnents and put them in action.
- Flexibility in regards to working schdule
- Effective communicator and listner - Respect, help and support your team and coworkers.
- Detail oriented . Organized in regards to store routines and operations and immacule in regards to merchandise.
- Delegation skills - The ability to delegate responsibilities in a balanced way.
Personality traits:
- Ambitious - Always work with the highest ambition and strive for the best results.
- Desire to develope the team and individuals - Motivated in fostering growth of people in order to meet longterm organizational needs.
- Opend minded - Opend minded in all aspects and adaptive to change.
- Passionated about service - Enjoy serving clients and act as a role model in offering the ultimate shopping experience.
- Passionated about Isabel Marant as a brand - Willingness to understand the brand and work actively to stay updated. Take own initiative to search information.
Expectations:
- Drive store performance and always strive for highest results
- Set, communicate and follow up on the company objectives
- Making sure the studio is reaching sales budget and goals
- Follow up on the Isabel Marant Checklist and take actions where needed
- Plan and execute seasonal trainings (product, service, store operations)
- Follow up on set action plans with team of sales associates and area manager
- Ensure that the studio is following the Isabel Marant Franchise Manual
- Ensure that the visual standard are following the Isabel Marant guidelines
- Frequent communication with and update Area Manager when needed
- Inspire your team by developmental strategies bot for the studio and individuel level
- Ensure all team members have enough knowlege to provide the clients with excellent service
- Ensure all team members are working by "The full treatment"
- Follow set seasonal planning provided by Isabel Marant
职能类别: 卖场经理/店长 奢侈品业务
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联系方式
上班地址:淮海中路999号(环茂iapm商场)
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