Key Responsibilities：

• Briefs personnel on preparations, service and content of menu items.
• Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
• Takes order, promote outlet’s specials and serves in accordance to the established standard.
• Performs duties common to all waiters and other duties as may be assigned.
• Monitors and supervises flow of service at the assigned station in the Restaurant.
• Presents guests check and follow all billing procedures.
• Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.
• Ensure subordinates carry out pre-service duties.
• Ensure grooming and general appearance of staff conforms to Hotel standards.
• Ensure adequate of supplies, materials, and requisition for general supplies.
• Ensure good general appearance and maintenance of restaurant working areas.
• Checks guest satisfaction and attend to guest requests or inquiries regarding food and services.
• Trains personnel according to established procedures of the Hotel.
• Makes frequent suggestions to Management in reference to restaurant general operation and F&B promotion.
• Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.

上班地址：诸光路1588弄