【職務内容 Job Description】

The Marketing Company Account Manager (MCAM) is the primary link into the Marketing Company (MC), aligning the MC with Operations strategy and ensuring the effective flow of MC communications back into Operations. The MCAM is an expert in demand management, aligning, developing and leveraging AZ commercial strategies, supply resources, and operations capabilities. Working as demand partners to provide business insights, proactively working with Commercial and Finance to balance demand and supply plans and create supply solutions to help achieve AZ’s bold ambition

The MCAM is responsible for driving the overall Demand Management process, comprising tactical monthly Sales and Operations Planning meetings and strategic Integrated Business Planning(IBP) meetings each quarter to assess supply and demand scenarios with Executive Management.

 The role is a key contributor to all four principles of demand management (planning demand, communicating demand, influencing demand and prioritizing/managing demand) The role ensures market intelligence is clearly captured and documented and is also accountable for forecast validation and forecast challenging, customer service level targets and MC collaboration related to supply issue management / product availability.

The MCAM is responsible for supporting the global supply chain planning process including supply chain parameter setting, master data quality and governance, arbitration/allocation setting, business continuity plans and new product launch planning. This is a fantastic opportunity based in Japan.

Accountabilities /Responsibilities

In this role you will have responsibility for Linking Operations to MC and ensure successful integration with the MC

You will:

• Be the primary contact for all MC business strategies impacting Operations, e.g. Authorised Generics/ Second Brands.MC needs are represented to GSPs (Global Supply Planner) and APs (Asset Planner) for all product supply related initiatives and opportunities
• Represent both the MC and global/regional Operations for initiatives around business development, labelling, product security, packaging and supply chain innovation, asset strategy and other improvement initiatives.
• Support all relevant MC balanced scorecard strategies and priorities
• Ensure there is MC/Operations transparency on issues, challenges and opportunities, including FMC improvements.
• Be involved in Operations strategies related to product enhancements and improvements are represented, e.g. packaging initiatives, product security, asset strategy, etc. and closely work with the local operation site.

The MCAM develops strong business links, relationships and influence with the Marketing Company at many levels (Brand Manager Marketing / Finance / Regulatory Director / CFO/ Marketing Company President).
Customer Service Level agreements with Commercial are set and reviewed annually

To drive the short and long term budgeting process working hand in hand not just with the global but also the local Maihara site.  In details, it includes aligning Maihara SLT’s on the demand assumptions and validating their production and inventory planning.

Demand Management responsibilities:

• You will be driving the demand planning process in the markets together with the demand planners.
• You will play a key role within all four principles of demand management through the -12 months from Launch to 3-5 year planning horizon.
• Ensure demand volumes are understood and validated, and there is recognition of when they need to be challenged
• Ensure there is appropriate market intelligence related to demand volumes communicated through the monthly planning cycle
• support the Demand Planner on highlighting step changes / major deviations to the volumes, coupled with the market intelligence, and there is collaboration with GSP/AP to ensure proper planning
• Partner with MC stakeholders regarding development of new product launch volumes, pipeline fill, asset change and product discontinuation volume management, etc.
• Drive improvements to forecast quality performance via collaboration with the MC
• Represent Operations on key supply related Marketing Company projects
• Responsible for supporting the NPI process as outlined in the IBP Guidelines
• Lead the range rationalization and optimization process on behalf of the MC

Integrated business planning:

• The role holder  is a key stakeholder in the IBP process in support of the monthly global planning cycle
• Opportunities and issues are identified and solutions recommended in efforts to optimise the value chain, and these are escalated when necessary.  Decisions are made in collaboration with senior leaders from finance and commercial
• Generating & communicating a balanced and realistic demand plan.
• Proactively synchronizing supply and demand plans to ensure the demand plan can be realized
• In periods of issue management recovery or arbitration, ensure appropriate balance between supply and demand to prevent patient impact

Customer Service:  

• Segmentation
• Agree appropriate Customer Service Levels by product, in collaboration with GSPs, APs, MCs whilst Operations’ strategies for inventory targets and COGs objectives are balanced and supported
• Execute responsibilities in the Supply Chain Monitor process for stock out management and reporting
  Volume-based inventory targets for CMI & VMI products are established, in collaboration with GSPs and APs.
• Appropriate actions are agreed where demand and supply cannot be balanced, in collaboration with GSPs and APs – these are subsequently communicated to and managed with the MC, and where necessary demand is managed
• When there’s a supply issue, MCAM needs to decide the timing for MC involvement and manage the communication/escalation both locally and globally in coordination with the head of SCM & JOps.  And when there’s a need to control the sales, to play the key role in the allocation and/or order monitoring process

【応募資格 Qualifications】

経験 Experience

＜必須 Mandatory＞                                                                                                                                                                                     

• Customer focus
• Deep understanding of End to end Supply Chain 
• Deep understanding of  Demand management, Inventory , S & OP , Capacity Planning and associated data and systems
• Worked in a highly dynamic launch environment
• Project Management
• Understanding of external market influences e.g. local/ regional Regulatory environment         

能力 Capabilities

＜必須 Mandatory＞                                                                                                                                                                                                                                              

•  Influencing, relationship and stakeholder management
•  Communication and Networking skills
•  Business Acumen
•  Collaborative Problem Solving
•  Proactive and Resilient
•  Managing ambiguity and change

語学 Languages

＜必須 Mandatory＞

• Japanese 日本語：N1 or equivalent
• English 英語：Business level

【勤務地 Work location】

• 大阪 Osaka

【キャリアレベル Career Level】

• F

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.