Key Responsibilities: Providing support and administrative efficiency for the insurance and IP function. The person will take care of day-to-day activities for the continuous development of the Company’s IP and insurance program, including participating in defined research and analysis tasks, (partial) claim handling, drafting/review of agreements and supporting the Legal department in communicating with/reporting to internal and external parties (brokers, insurers, agents). Maintains current summaries of insurance from brokers, distributing internally as appropriate.

• Assists with the preparation of insurance coverage specifications
• Assists in developing and executing renewal timelines working closely with broker and insurer partners.
• Maintains annual insurance renewal calendar as needed and assist with completing applications for renewals.
• Interfaces with insurer and brokerage personnel on questions arising out of the applications / renewals.
• Assist with the preparation of presentation materials for the Company
• Verifies receipt and accuracy of policies, endorsements and all other coverage documentation within established specifications.
• Tracks and monitors, corrections and necessary changes by brokers / insurers.
• Reviews premium invoices for accuracy and providing such to Finance for processing via wire transfer or accounts payable system.
• Conducts trademark survey, handles various trademark works including trademark application, opposition and appeal with the support of trademark agency.
• Maintains trademark profiles of the Company.
• Perform any other duties within the scope, spirit and purpose of the job as assigned/required.

Operational Excellence and Customer Satisfaction:

• To adhere to the service quality required by ADEN Services. Ensure operation service standards of quality are being followed and met in all sites;
• To build rapport and strong partnership with existing and potential clients by regular communication and meeting. Taking into account customer needs and requests;
• To enhance a culture of service excellence rooted on the solid implementation of “Yes We Can” culture;
• Create and sustain a strong customer satisfaction and relations system in the District to monitor customer satisfaction and continuous improvement of service quality;
  

Key Skills and Competencies:

• Bachelor in law.

- 3 - 5 years of work experience practicing in legal or trademarks;

• Knowledge of insurance policy applications and related matters;
• Knowledge of how risks can arise in the business sector;
• Excellent command of English (both written and oral);
• Proficiency in use of Microsoft Office (Word, Outlook, Excel, PowerPoint) and database systems;
• Good reading and reviewing ability in order to review voluminous documents in brief period of time;
• Ability to prioritize and manage competing deadlines and priorities.
• Result oriented, responsible and well organized with good inter-personal skills.

上班地址：上海市徐汇区襄阳南路218号现代大厦A座