• Field visit with KA sales during pre-sales and after-sales to assist on expanding the business.
• Responsible for answering all products and technical basis inquires from the customers.
• Response to all the products and technical inquires from sales person, Key Accounts.
• Understand Key Account needs in terms of technical support and services and prepare proposals including products and services;
• Keep relationship with Key Accounts technical or R&D teams.
• Troubleshooting lubrication issues in key Accounts.
• Provide technical trainings for sales team and Key Accounts by deeply technical communication with customers.
• Collect the competitor and latest product specifications as the basis of enhancing our own product’s performance. Collect enough market information to related department.
• Managing own time effectively to ensure the customers visits, technical work and report writing are carried out in efficient manner will be necessary.
• Handle customer complaint and help customer to resolve technical problems on field.
• Work closely with sales team, product/formula/packaging team, quality department (HSEQ), the 3rd lab to ensure successful application of Total Products.
• Participate in company activities as technical expert, and give professional speech.
• Understanding the automobile market and its trend and share important information with sales team to provide professional and right technical guidance to expand business.
• Provide solution to all technical-related questions from internal colleagues and external dealers/customers.
• Review and update technical materials periodically according to meet sales team and customers’ requirements.
• Provide technical service to customers, such as oil analysis, lubricant audit and technical exchange.
• Give feedback of the application of products, and suggestion for bringing/developing new products.
• Make out the detailed technical solution material for developing Auto OEM or fleets customers according to the information come from the key accounts.
• Complete other jobs or projects assigned by line management

• College degree or above
• Strong technical or technical service or product research background
• Minimum 5 years work experience in lubricant industry experience, chemicals or mechanical will be a plus.
• Product and application knowledge and project management skills.
• Good presentation skills.
• Excellent service attitude, Adaptable to frequent business travels.
• Excellent communication and expression skills.
• Team work player, can work independently, ability to work in team within a matrix system and under great pressure.
• Self-driven/motivated with strong desire to succeed, mature, initiative, independent.
• Ability to learn quickly and can do attitude
• Both Good in English and Mandarin, French is a plus
• Willingness to work a flexible schedule and undertake business travel

上班地址：建国门外大街1号国贸写字楼