Key Account Manager
BaxterPetaling jayaUpdate time: January 13,2020
Job Description

Are you looking for a career that matters?

We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world.

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Summary (optional)

 

Responsible for achieving sales volume and product mix targets through delivering high performance sales execution. This involves effective Key Account management skills managing multiple products and stake holders. The person will be responsible for accounts or territory management such as new account development and/or expanding existing accounts within an established own geographical territory area, limited industry or product line.

 

Responsible to build and maintain relationships with the key decision makers in the assigned accounts.

Essential Duties and Responsibilities.  This section contains a list of five to eight primary responsibilities of the work.  The incumbent will perform other duties as assigned.

Achieve sales quotas through the direct sale of the company’s products or services. Identifies key contract stakeholders. Demonstrates ability to engage the customer in the account planning and solution development process and work collaboratively to identify and present value based solutions.  Ability to drive commitments, identify and document product utilization programs and develop customized solutions.  Skilled in the areas of funnel management and proven negotiation skills Identify and call on existing and prospective customers to understand and meet customers’ needs through targeted selling. Apply therapy and/or product knowledge to differentiates Baxter products Vs competitors and address questions on products or therapies and/or provide technical and administrative product demonstrations. Monitor and deliver monthly sales against forecast/plan and participate in the determination of market potential for the territory Proactively seek new business opportunities to secure sales. Build credibility the trust with customers. Keep up-to-date and apply industry knowledge/trends, competitor activity to understand and meet maintain competitive positioning. Plan, Coordinate and participate in major marketing initiatives e.g. exhibitions, symposiums, promotional campaigns etc. Help in driving key program/activities to drive awareness and adoption of Baxter products and therapies Provide feedback to immediate supervisor and marketing personnel for the development of marketing policy, recommended product and product line revisions as well as pricing changes or recommend financially sound proposals/tenders & reach win-win agreement. Work closely with customer service and operations to ensure high levels of customer satisfaction. Ensure monthly reports are submitted on timely basis i.e. SFE Uncompromising commitment to adhering to Baxter’s Code of Conduct and promotes the Baxter Culture through positive, ongoing relationships and activities.

Education and/or Experience. Include the education and /or experience that is necessary to perform the job satisfactorily

  • Diploma or Degree in nursing, science, pharmacy or equivalent preferable.
  • 5-8 years of experience in managing hospital accounts and solutions selling. Able to manage territory/region independently.
  • Experience in tender management: Demonstrated ability to map key stakeholders/customers that influence tenders and map out effective strategies to influence tenders through ethical & clinical discussions/activities
  • Demonstrated a track record of consistent performance delivering high quality sales effort and target achievement

Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. List knowledge, skills, and/or abilities required.

  • Accepts personal responsibility; self-motivated, demonstrates ownership for achieving results; consistently meets or exceeds goals; operates in accordance with Baxter’s global business practice standards; understands and promotes compliance with Baxter policy and legal obligations
  • Planning and Prioritizing: Ability to create short term and long term engagement and communication plans across multiple stakeholders within an account to drive organizational objectives
  • Willing to travel: Travelling is required and may involve visits to remote urban areas either individually or with other personnel to complete course of work as well as to attend meetings, conferences, training.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.

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